Technical Administrator

Zero Surplus; Harlow; On-site; GBP 28,000 - 36,000; Full time

Job summary

Zero Surplus is seeking a Technical Administrator for its R&D team in the UK. You will build and maintain product technical files, ensuring they are complete, current and correct to support development across UK and China.

You’ll use a PLM system and Excel to manage specifications, data, costings and quotations, while owning the Product Release Order process. This admin-focused role emphasizes attention to detail and proactive data management, with reports that drive meetings and product

Qualifications

• A couple of years in admin, ideally in a technical or engineering setting.
• Intermediate Excel with pivot tables and VLOOKUPs; comfortable with exported data.
• Very close attention to detail.
• Confident and persuasive; comfortable chasing engineers for data.
• ERP or PLM experience (SAP, NetSuite, Navision, Oracle) is an advantage.

Responsibilities

• Build and maintain product technical files in line with UK, European and North American regulations.
• Support development teams in the UK and China using PLM system and Excel for specs, data, costings and quotations.
• Own the Product Release Order process from start to production release.
• Produce the weekly NPD report and the monthly KPI and carbon data reports.

Skills

Admin experience

Excel expertise

Attention to detail

Persuasive/chasing engineers

Data ownership

Tools

Excel

ERP/PLM systems

Job description

Technical Administrator

We're working with a leading design-led brand in the luxury interiors sector to find a Technical Administrator for their R&D team. A British business founded in the late 1990s, they now sell in over 90 countries with subsidiaries in the US and Asia. Behind every product that ships is a technical file that has to be complete, current and correct. That's what you'd own.

The Role

Reporting to the Technical Manager, you'll build and maintain product technical files in line with UK, European and North American regulations, supporting development teams in the UK and China. You'll work day-to-day in a Product Lifecycle Management system alongside Excel, covering specification records, engineering data, costings and quotations. You'll also own the Product Release Order process that takes a new product through to production release.

On top of that, you'll produce the weekly NPD report the Head of Product Development runs the meeting from, plus the monthly KPI report and carbon data.

Being Straight With You

This is an admin role, and it's meant to be. It isn't a route into engineering. But it's the role everything else leans on: if the data's wrong, products don't release and reports don't work.

You'll also spend a fair bit of time chasing engineers. They're busy, and admin isn't always their first port of call, so you need to be confident enough to keep asking and persuasive enough to get what you need.

What We're Looking For

• A couple of years in admin, ideally in a technical or engineering setting
• Intermediate Excel, including pivot tables and VLOOKUPs, and confident with exported data
• Very close attention to detail
• Confident and persuasive, comfortable chasing people
• Someone who enjoys owning the data and running a tight ship
• Proactive and positive, and genuinely happy doing admin
• ERP or PLM experience (SAP, NetSuite, Navision, Oracle) is an advantage

Why This One

• Real visibility. Your reports run the meetings, and your process releases the products
• Full ownership of product data across a global range
• A premium brand where detail is taken seriously at every level
• Full time, UK based, competitive salary and benefits

Due to the location of the offices, this position will suit those commuting from areas such as Bishops Stortford, Harlow, Cambridge, St Albans, Chelmsford, Cheshunt, Hertford, Enfield, London, Brentwood, Basildon, Colchester, Braintree and Welwyn Garden City.