Technical Account Manager - 24/7 Building Ops Lead

CBW Staffing Solutions Ltd; Greater London; Hybrid; GBP 77,000 - 94,000; Full time

Benefits offered by this job

25 days holiday

Pension

Healthcare

Job summary

CBW Staffing Solutions Ltd is seeking a Technical Account Manager for a prestigious building on London South Bank. You will oversee all technical and contractual operations, ensure safety, and manage HV systems and contractor relationships.

You will lead 24/7 site operations, maintain KPI/SLA performance, and drive continuous improvements while coordinating with clients and internal teams to deliver high-quality service and on-time projects.

Qualifications

• Qualified in elec/mech engineering discipline; C&G, HNC, HND or higher.
• Strong understanding of HV systems and ideally HV approved.
• Strong technical engineering understanding.
• Previous experience of managing large engineering teams.
• Experience of managing large 24/7 sites.
• Experience of service delivery in high profile financial offices.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.

Responsibilities

• Manage and work alongside the appointed contractors.
• Manage all technical issues including HV systems and shutdowns.
• Attend client meetings.
• Manage agreed KPI and SLA’s.
• Responsible for managing the company’s H&S and environmental performance on site.
• Plan and implement building shutdowns and complex client project works.
• Responsible for managing the company’s quality procedures on site.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
• Responsible for the permit system.

Skills

HV systems

Engineering management

Contract / service delivery

Communication skills

Project management

Education

C&G, HNC, HND or higher

Job description

CBW Staffing Solutions Ltd is seeking a Technical Account Manager for a prestigious building on London South Bank. You will oversee all technical and contractual operations, ensure safety, and manage HV systems and contractor relationships.

You will lead 24/7 site operations, maintain KPI/SLA performance, and drive continuous improvements while coordinating with clients and internal teams to deliver high-quality service and on-time projects.