Technical Account Manager

CBW Staffing Solutions Ltd; Greater London; Hybrid; GBP 77,000 - 94,000; Full time

Benefits offered by this job

25 days holiday

Pension

Healthcare

Job summary

CBW Staffing Solutions Ltd is seeking a Technical Account Manager for a prestigious building on London South Bank. You will oversee all technical and contractual operations, ensure safety, and manage HV systems and contractor relationships.

You will lead 24/7 site operations, maintain KPI/SLA performance, and drive continuous improvements while coordinating with clients and internal teams to deliver high-quality service and on-time projects.

Qualifications

• Qualified in elec/mech engineering discipline; C&G, HNC, HND or higher.
• Strong understanding of HV systems and ideally HV approved.
• Strong technical engineering understanding.
• Previous experience of managing large engineering teams.
• Experience of managing large 24/7 sites.
• Experience of service delivery in high profile financial offices.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.

Responsibilities

• Manage and work alongside the appointed contractors.
• Manage all technical issues including HV systems and shutdowns.
• Attend client meetings.
• Manage agreed KPI and SLA’s.
• Responsible for managing the company’s H&S and environmental performance on site.
• Plan and implement building shutdowns and complex client project works.
• Responsible for managing the company’s quality procedures on site.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
• Responsible for the permit system.

Skills

HV systems

Engineering management

Contract / service delivery

Communication skills

Project management

Education

C&G, HNC, HND or higher

Job description

Technical Account Manager - Trophy Building - London South Bank - up to 85K

One of the capital's leading service providers is currently looking to recruit a Technical Account Manager to work at a large prestigious building on Southbank, Central London.

As a company, they manage properties for a number of well known commercial blue chip clients and are considered one of the best in their field.

The main purpose of the role will be to ensure that all technical and contractual operations in this building are maintained to a very high standard.

There will also be a high level of responsibility with regards to compliance, HV systems and contractor management.

The main duties will also include:

• Manage and work alongside the appointed contractors.
• Manage all technical issues including HV systems and shutdowns.
• Attend client meetings.
• Manage agreed KPI and SLA’s.
• Responsible for managing the company’s H&S and environmental performance on site.
• Plan and implement building shutdowns and complex client project works.
• Responsible for managing the company’s quality procedures on site.
• Recruitment of any new staff required on sites.
• Responsible for the technical development of all staff, which will include annual appraisals.
• Management of client relationships on a daily basis.
• Management of all reports.
• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.
• Responsible for the permit system.

Applicants for this role must be able to demonstrate the following:

• Qualified in elec/mech engineering discipline; C&G, HNC, HND or higher.
• Strong understanding of HV systems and ideally HV approved.
• Strong technical engineering understanding.
• Previous experience of managing large engineering teams.
• Experience of managing large 24/7 sites.
• Experience of service delivery in high profile financial offices.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.
• Ability to deliver projects on time and on budget.

The package for this role includes:

• Salary up to 85k.
• 25 days holiday.
• Pension.
• Healthcare.