Tech Support & CRM Administrator

Gill Cooke Personnel Ltd T/A The Recruitment Group; Banbury; On-site; GBP 18,000 - 24,000; Full time

Job summary

Gill Cooke Personnel Ltd T/A The Recruitment Group is seeking a Technical Support Services Administrator in Banbury for a 3-month temporary assignment. You will provide effective administrative support in a busy commercial and technical environment.

Key duties include handling telephone and email enquiries, acting as the first point of contact, assisting with quotations and certificates, arranging travel, and maintaining CRM records while supporting project documentation and client feedback.

Qualifications

• Previous administration experience.
• Excellent written and verbal communication skills.
• Strong attention to detail and good record-keeping skills.
• Excellent organisation and time-management abilities.
• The ability to manage multiple tasks and work to tight deadlines.
• Good working knowledge of Word, Excel and PowerPoint.
• A proactive, positive and adaptable approach.

Responsibilities

• Handling telephone and email enquiries professionally
• Acting as a first point of contact for the department
• Supporting the preparation of quotations and certificates
• Arranging hotel and travel bookings
• Monitoring inboxes for enquiries and technical queries
• Updating CRM systems and maintaining accurate records
• Supporting the preparation of project documentation and reports
• Managing client feedback and providing general administrative support

Skills

Communication skills

Organisational skills

Time management

Attention to detail

Multi-tasking

Tools

Word

Excel

PowerPoint

Job description

Gill Cooke Personnel Ltd T/A The Recruitment Group is seeking a Technical Support Services Administrator in Banbury for a 3-month temporary assignment. You will provide effective administrative support in a busy commercial and technical environment.

Key duties include handling telephone and email enquiries, acting as the first point of contact, assisting with quotations and certificates, arranging travel, and maintaining CRM records while supporting project documentation and client feedback.