Tech-Driven Admin & Customer Support Specialist

Skillframe Ltd; Sunbury-on-Thames; On-site; GBP 25,000 - 26,000; Full time

Job summary

Skillframe Ltd in Sunbury-on-Thames is seeking a Technical Administrator & Customer Service Representative for an office-based, full-time role. You will support customers, coordinate installations and training, manage orders and stock, and help keep the business running smoothly.

The role emphasizes tech-savviness, familiarity with Microsoft Office, and an interest in AI technologies. You will work closely with a small, friendly team to deliver excellent service daily.

Qualifications

• Experience in administration, customer service or technical support.
• Interest in AI and emerging technologies.
• Ability to coordinate installations and training sessions.
• Strong communication and problem-solving skills.

Responsibilities

• Providing professional and friendly customer service and technical support.
• Coordinating installations, customer training and appointments.
• Processing and managing customer orders.
• Monitoring stock levels and assisting with stock management.
• Supporting the wider team with administrative tasks.
• Delivering customer training and demonstrations.
• Assisting with marketing activities and communications.
• Using technology and AI tools to improve efficiency.
• Working with colleagues to ensure an excellent customer experience.

Skills

Customer service

Technical support

Organisational skills

Microsoft Office

Communication

Multitasking

Team player

Problem-solving

AI awareness

Tools

Microsoft Office

ChatGPT

Google Gemini

Dragon Copilot

Job description

Skillframe Ltd in Sunbury-on-Thames is seeking a Technical Administrator & Customer Service Representative for an office-based, full-time role. You will support customers, coordinate installations and training, manage orders and stock, and help keep the business running smoothly.

The role emphasizes tech-savviness, familiarity with Microsoft Office, and an interest in AI technologies. You will work closely with a small, friendly team to deliver excellent service daily.