Tech-Savvy Admin & Customer Experience Champion

Confidential; Staines-upon-Thames; On-site; GBP 25,000 - 26,000; Full time

Job summary

Confidential in Staines-upon-Thames is seeking a Technical Administrator & Customer Service Representative. The role is office-based, full-time, with a salary of £25,000–£26,000 per year, Monday to Friday.

You will support customers, coordinate installations and training, manage orders and stock, and help the team run smoothly. Ideal candidates are organised, tech‑savvy and eager to learn, with strong communication skills and a customer‑focused approach.

Qualifications

• Organised, proactive and enthusiastic.
• Confident communicating with customers.
• Able to handle multiple tasks and priorities.
• Keen to learn about technology and AI.
• Confident using Microsoft Office and everyday digital apps.

Responsibilities

• Provide friendly customer service and technical support.
• Coordinate installations, training and appointments.
• Process and manage customer orders.
• Monitor stock levels and support stock management.
• Assist with administrative tasks and marketing activities.
• Deliver customer training and demonstrations.
• Leverage AI tools to improve day-to-day operations.
• Work with colleagues to ensure excellent customer experience.

Skills

Customer service

Technical support

Administration

Coordination

Team player

Problem solving

AI interest

Tools

Microsoft Office

AI platforms (ChatGPT)

AI platforms (Google Gemini)

Dragon Copilot

Job description

Confidential in Staines-upon-Thames is seeking a Technical Administrator & Customer Service Representative. The role is office-based, full-time, with a salary of £25,000–£26,000 per year, Monday to Friday.

You will support customers, coordinate installations and training, manage orders and stock, and help the team run smoothly. Ideal candidates are organised, tech‑savvy and eager to learn, with strong communication skills and a customer‑focused approach.