Tech-Driven Duty Bar Manager | High-Volume Nights

Pneuma Group; Tees Valley; On-site; GBP 28,000 - 36,000; Full time

Job summary

Pitch! Middlesbrough is a fast-paced, tech-led sports bar where live sport and rapid service go hand in hand. We seek a Duty Bar Manager to run the floor when the Bar Manager is away, lead the team, and keep service at high tempo.

You will drive app-based ordering on the floor, coordinate front-of-house operations during peak periods, and ensure a memorable guest experience that brings guests back for more.

Qualifications

• Experience leading shifts in a high-volume venue.
• Ability to coordinate front-of-house during peak trade.
• Familiarity with app-based ordering and guest engagement.

Responsibilities

• Lead floor operations during peak trade and big-match nights.
• Ensure app orders land quickly and accurately on demanding shifts.
• Deliver a standout guest experience and resolve issues promptly.

Skills

Team leadership

Floor management

App orders

Guest experience

Job description

Pitch! Middlesbrough is a fast-paced, tech-led sports bar where live sport and rapid service go hand in hand. We seek a Duty Bar Manager to run the floor when the Bar Manager is away, lead the team, and keep service at high tempo.

You will drive app-based ordering on the floor, coordinate front-of-house operations during peak periods, and ensure a memorable guest experience that brings guests back for more.