Tech Change Risk & Controls Lead

Metro Bank Plc; Greater London; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Discretionary annual bonus

Generous holiday allowance

Pension scheme

Healthcare

Life assurance

Colleague discounts

Job summary

Metro Bank is seeking a Change Risk Manager to partner with Technology and Change teams, embedding risk practices across the bank’s change portfolio so initiatives are delivered safely and in line with our risk appetite.

You will embed the Change Risk Policy and standards, build a trusted risk partnership, review risk assessments and business cases, support RCSA activities, and provide clear risk reporting—while enjoying hybrid working and a supportive, collaborative culture.

Qualifications

• Experience operating in a fast-paced environment, using initiative to solve problems and manage competing priorities.
• Experience in Technology change, risk management, or operational/NFR roles is preferable.
• Understanding of RCSA processes and control assessments.
• Strong analytical skills and the ability to challenge constructively.
• Excellent communication and stakeholder management skills.
• Ability to communicate risk concepts clearly and without jargon, supporting a positive and transparent risk culture.
• A collaborative mindset and willingness to roll up your sleeves to improve risk practices.
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Responsibilities

• Embed the Change Risk Policy and Standards across all technology‑related change initiatives, ensuring consistent application and alignment with the bank’s risk framework.
• Establish a trusted Tech Risk Partnership Model, building strong, collaborative relationships with Technology and Change teams to provide early, constructive challenge on emerging change risks.
• Provide expert risk insight into major product change programmes by reviewing and challenging risk assessments, business cases, delivery approaches and proposed controls.
• Support Product related RCSA activities, contributing to the identification and assessment of key risks, control effectiveness, and potential emerging exposures across the change portfolio.
• Produce clear, high‑quality risk reporting, offering meaningful analysis on trends, themes, issues and cumulative product change risk to enable informed decision‑making, visibility of the bank’s control environment and support continuous improvement in non‑financial risk management.
• Participate actively in change governance forums and Product Governance ensuring decisions are risk‑aware, well‑evidenced and aligned to the bank’s risk appetite.
• Build risk capability across Technology and Change, coaching teams to strengthen their understanding of risk principles and helping embed strong, sustainable risk practices.
• Any other duties as required that reasonably fall within the job

Skills

Analytical skills

Stakeholder management

Communication

Risk modelling

Job description

Metro Bank is seeking a Change Risk Manager to partner with Technology and Change teams, embedding risk practices across the bank’s change portfolio so initiatives are delivered safely and in line with our risk appetite.

You will embed the Change Risk Policy and standards, build a trusted risk partnership, review risk assessments and business cases, support RCSA activities, and provide clear risk reporting—while enjoying hybrid working and a supportive, collaborative culture.