Technology Change & Delivery Leader

PSD Group; Slough; On-site; GBP 90,000 - 130,000; Full time

Job summary

PSD Group is seeking an experienced Technology Delivery & Change Manager to lead the bank's technology and digital change agenda in a regulated environment.

You will own IT Change Management processes, governance and controls, ensuring production changes are assessed, approved, implemented and reviewed. You will also manage a portfolio of technology projects and change initiatives from demand to benefits realization, collaborating with CTO and risk and security teams.

Qualifications

• Established, transformed or significantly enhanced a Change Management function within a complex technology environment.
• Strong ITIL Change Enablement and Service Transition experience.
• Background delivering technology projects and business change within financial services or a regulated environment.
• Experience managing multiple concurrent technology and digital change initiatives.
• Strong governance, risk and operational resilience.
• Experience chairing CAB meetings and developing change governance frameworks.
• Experience producing Change Management reporting, KPIs and MI.
• Strong stakeholder management skills to influence senior technology and business leaders.
• Experience managing third-party technology suppliers.

Responsibilities

• Develop and embed a robust Change Management capability.
• Own IT Change Management processes, governance and controls.
• Lead delivery of technology projects and change initiatives from demand through to benefits realization.
• Collaborate with CTO, Risk, Information Security and third-party suppliers.

Skills

IT Change Management

ITIL Change Enablement

Service Transition

Governance

Risk & Operational Resilience

CAB chairing

Stakeholder management

Third-party vendors

Hybrid delivery (Agile/Waterfall)

Portfolio delivery

Tools

ITSM platforms

Job description

PSD Group is seeking an experienced Technology Delivery & Change Manager to lead the bank's technology and digital change agenda in a regulated environment.

You will own IT Change Management processes, governance and controls, ensuring production changes are assessed, approved, implemented and reviewed. You will also manage a portfolio of technology projects and change initiatives from demand to benefits realization, collaborating with CTO and risk and security teams.