Internal Audit Manager – Transformation and Change Risks

慨正橡扯; Greater London; Hybrid; GBP 120,000 - 150,000; Full time

Benefits offered by this job

Discretionary annual bonus

Generous holiday allowance

Pension scheme

Healthcare

Life assurance

Colleague discounts

Job summary

Metro Bank is seeking an experienced auditor to support the Head of Audit in delivering a risk-based Transformation and Change Audit Plan. You will work with senior stakeholders and use AI tools to enhance assurance across major transformation programmes, ensuring governance and controls are effectively delivered.

The role focuses on identifying delivery risks, providing actionable recommendations, and maintaining robust audit documentation.

Qualifications

• Strong understanding of change and transformation risk frameworks within financial services.
• Experience assessing programme and project management methodologies, with focus on identifying delivery risks and governance arrangements.
• Awareness of outsourcing regulatory expectations and change risk management.
• Experience of assurance over controls and compliance by design.
• Professional qualification (IIA and/or PRINCE2/MSP/Agile PM/SAFe or CISA).
• Proven auditing experience on large-scale transformation/change programmes.

Responsibilities

• Support the Head of Audit to develop and execute the risk-based Transformation and Change Audit Plan.
• Contribute to IA planning and prioritisation across major transformation programmes.
• Develop test plans covering governance and key controls.
• Deliver audits using various techniques including data analytics and AI tools.
• Document findings and present actionable recommendations to the Audit Committee.
• Maintain IA documentation in line with GIAS and IA methodology.
• Coordinate IA colleagues and co-sourced resources on audits.
• Follow up management actions to ensure risks are addressed.
• Build relationships with senior stakeholders across the Bank.

Skills

Change risk frameworks

Programme governance

Delivery risk assessment

Regulatory awareness

Auditing experience

Data analytics

Education

IIA qualification

PRINCE2/MSP/Agile PM/SAFe/CISA

Tools

AI tools

Job description

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services ‑ we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

• Support the Head of Audit to develop and execute the risk‑based Transformation and Change Audit Plan to provide assurance to the Audit Committee and Board on programme delivery risks and report findings in a timely manner. This involves:
• Contributing to high level IA planning and prioritisation through an understanding of the Bank’s major transformation programmes, change portfolios and strategic initiatives
• Determining the risks and key controls in scope and developing the test plan, including use of a range of audit techniques, from observation and interviews through to data analytics and AI tools
• Delivery of the audit work, using continuous monitoring, inflight reviews and standard audits as appropriate
• Consideration of detailed and sometimes complex audit findings, taking a balanced view of the impact and determining the root cause
• Preparing and presenting reports that reflect the audit results with actionable recommendations
• Maintaining strong standards of documentation, supporting audit conclusions in compliance with GIAS requirements, the IA Charter, and IA methodology
• Coordinating and overseeing IA colleagues and co-sourced partner resources working on the audit
• Follow up management actions and ensure that they have been implemented and the risk addressed
• Build strong relationships with relevant senior stakeholders across the Bank and attend key committees
• Maintain awareness of other assurance activities in 1LOD/2LOD and within internal audit, and how this impacts own work
• Maintain awareness of emerging risks, regulatory developments and industry practices relating to transformation and change, adapting audit focus when required
• Contribute to continuous improvement in IA practices, e.g., use of AI tools
• Any other duties as required that reasonably fall within the job.

And… we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Strong understanding of change and transformation risk frameworks within financial services, including programme governance and delivery models.
• Experience assessing programme and project management methodologies, with a focus on identifying delivery risks, evaluating governance arrangements, and providing assurance over key controls across the change lifecycle.
• Awareness of regulatory expectations relating to outsourcing and change risk management.
• Experience of assurance over controls and compliance by design.
• Relevant professional qualification (e.g IIA qualification and / or specialist qualifications such as PRINCE2, MSP, Agile PM, SAFe qualifications or CISA).
• Proven experience in auditing or overseeing large‑scale transformation or change programmes, including governance and delivery risk.

Our promise to you…

• We believe in “one in, one up” at Metro Bank, growing our own and promoting from within. That is why we are looking for YOU! An AMAZING colleague to move into this FANtastic new role!
• We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Good luck!