Tech Account Manager – Data Centre & Hyperscale, London

ExcelRedstone Services Limited; City Of London; In loco; GBP 45.000 - 60.000; Tempo pieno

Descrizione del lavoro

ONNEC is seeking an ambitious Account Manager to join our Sales team and support management of some of the world’s leading data centre and hyperscale technology clients in London.

You will work with Account Directors to grow relationships, retain customers, and identify opportunities across ONNEC’s service portfolio while collaborating with delivery, operations and commercial teams to ensure successful outcomes.

Competenze

• Experience in an Account Management, Customer Success, Inside Sales, Sales Support, Commercial, or Client Relationship role.
• Genuine interest in building long-term customer relationships and developing a career in strategic account management.
• Strong communication and stakeholder management skills with the confidence to engage professionally with customers.
• Commercial awareness and ability to identify opportunities to expand services and strengthen customer relationships.
• Organised approach with attention to detail and ability to manage multiple priorities.
• Consultative mindset with strong listening and problem-solving skills.
• Experience within technology, data centre, infrastructure, telecommunications, IT services, or related sector advantageous.

Mansioni

• Support the Account Director in managing and developing strategic relationships with Tier 1 hyperscale and data centre customers.
• Build strong day-to-day relationships with client stakeholders, becoming a trusted and responsive point of contact.
• Help retain and grow existing customer accounts by identifying opportunities across ONNEC’s service portfolio.
• Support the expansion of customer relationships into new services, locations, and geographies.
• Work closely with internal delivery, operations, and commercial teams to ensure successful customer outcomes.
• Assist in preparing customer reviews, account plans, growth strategies, and commercial proposals.
• Develop an understanding of customer priorities, market trends, and business challenges to identify consultative solutions.
• Maintain accurate account records, opportunity tracking, and forecasting within CRM systems.
• Support contract renewals, commercial discussions, and ongoing customer engagement activities.
• Contribute to achieving account growth, revenue retention, and customer satisfaction objectives.

Conoscenze

Account management

Relationship building

Stakeholder management

Consultative selling

Communication

Opportunity identification

Organised / multi-priority

Strumenti

CRM systems

Descrizione del lavoro

ONNEC is seeking an ambitious Account Manager to join our Sales team and support management of some of the world’s leading data centre and hyperscale technology clients in London.

You will work with Account Directors to grow relationships, retain customers, and identify opportunities across ONNEC’s service portfolio while collaborating with delivery, operations and commercial teams to ensure successful outcomes.