Strategic Account Manager – Data Center & Infra

Onnec; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

ONNEC, a leading global technology partner specialising in structured cabling and data centre infrastructure, is seeking an ambitious Account Manager to support and grow relationships with Tier 1 clients across global markets.

You'll work with Account Directors to build day-to-day stakeholder relationships, identify growth opportunities across ONNEC's service portfolio, and contribute to winning renewals and new service implementations in a fast-growing international business.

Qualifications

• Experience in account management or client relationship roles.
• Strong communication and stakeholder management skills.
• Consultative mindset with ability to identify opportunities to expand services.

Responsibilities

• Support the Account Director in managing and developing strategic relationships with Tier 1 hyperscale and data centre customers.
• Build day-to-day relationships with client stakeholders, acting as a trusted contact.
• Help retain and grow existing accounts by identifying opportunities across ONNEC's service portfolio.
• Assist in expanding customer relationships into new services, locations, and geographies.
• Collaborate with delivery, operations, and commercial teams to ensure successful outcomes for customers.
• Assist in preparing customer reviews, account plans, growth strategies, and commercial proposals.
• Develop understanding of customer priorities, market trends, and business challenges to identify consultative solutions.
• Maintain accurate account records, opportunity tracking, and forecasting within CRM systems.
• Support contract renewals, commercial discussions, and ongoing customer engagement activities.
• Contribute to achieving account growth, revenue retention, and customer satisfaction objectives.

Skills

Account management

Customer relations

Stakeholder management

Sales support

CRM

Commercial awareness

Problem solving

Opportunity identification

Job description

ONNEC, a leading global technology partner specialising in structured cabling and data centre infrastructure, is seeking an ambitious Account Manager to support and grow relationships with Tier 1 clients across global markets.

You'll work with Account Directors to build day-to-day stakeholder relationships, identify growth opportunities across ONNEC's service portfolio, and contribute to winning renewals and new service implementations in a fast-growing international business.