Team Secretary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Southampton; On-site; GBP 26,000 - 27,000; Full time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust in Southampton General Hospital is seeking a Team Secretary to provide high-quality administrative and secretarial support to clinicians and colleagues across the service. Join a multidisciplinary team delivering patient-centred care in a fast-paced hospital environment.

This role includes diary management, coordinating meetings, handling referrals, and acting as a first point of contact for patients and partners.

Qualifications

• RSA II typing/word processing or equivalent.
• GCSE English and Maths at minimum.
• Competent with common computer software.

Responsibilities

• Provide administrative and secretarial support to clinicians.
• Manage telephone enquiries and referrals from staff, patients and partners.
• Coordinate appointments, manage diaries and clinical schedules.
• Organise meetings (MDTs, Best Interest Meetings) and take minutes.
• Prepare meeting documents and support a fast-paced hospital service.

Skills

Administrative support

Diary management

Communication

Education

RSA II typing/word processing

GCSE English & Maths

Computer software competence

Tools

Microsoft Office

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Team Secretary

The closing date is 15 November 2026

Are you an organised, proactive and compassionate administrator looking for a rewarding role within a dynamic NHS service?

The Southampton Mental Health Liaison Team is a PLAN-accredited service at the forefront of mental health care transformation across Hampshire and the Isle of Wight. Based within Southampton General Hospital, we provide specialist mental health assessment, support and intervention to patients in the Emergency Department and inpatient wards, helping ensure people receive the right care.

This is an exciting opportunity to join a highly regarded multidisciplinary team and play a key role in supporting a service that makes a real difference to patients, families and healthcare professionals.

About the Role

As a Team Secretary, you will be a valued member of our team, providing high-quality administrative and secretarial support to clinicians and colleagues across the service.

You will often be the first point of contact for patients, carers, healthcare professionals and partner organisations. Your organisational skills, attention to detail and professional approach will help ensure the smooth running of a busy and rewarding service. No two days are the same, making this an ideal role for someone who thrives in a fast-paced environment and enjoys working as part of a supportive team.

7-day rota, including weekends and bank holidays, with shifts scheduled between 07:00 and 21:00. We are happy to consider both full time and part-time hours.

Previous applicants need not apply

Main duties of the job

What You'll Be Doing

• Providing comprehensive administrative and secretarial support to the multidisciplinary team and senior clinicians.
• Managing telephone enquiries and referrals from hospital staff, GPs, patients, carers, partner organisations, and other healthcare providers.
• Coordinating appointments, managing diaries, and supporting clinical schedules.
• Organising and coordinating meetings, including MDTs, Best Interest Meetings, and professional meetings.
• Preparing agendas, taking accurate minutes, and distributing meeting documentation.
• Supporting the delivery of a responsive and effective service within a fast-paced hospital environment.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• RSA II or equivalent in typing/word processing
• GSCE in English and Maths
• To be competent in a range of computer software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£25,760 to £27,476 a yearBased on full time hours