Team Administrator - Eating Disorders Team

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Winchester; Vor Ort; GBP 26.000 - 27.000; Vollzeit

Zusammenfassung

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a proactive Team Administrator for the Hampshire Eating Disorders Team. You will provide comprehensive administrative support, handle correspondence, and deliver reception services while maintaining efficient client and staff communications.

The role requires strong IT skills, excellent time management, and experience across various systems.

Qualifikationen

• NVQ 3 in Business and Administration or equivalent practical experience.
• Good typing standard, RSA 3 or equivalent experience.
• Experience of maintaining office systems and generating correspondence to a high standard.
• Experience of NHS and using various database systems.

Aufgaben

• Provide comprehensive and efficient administrative support to the team, including handling all correspondence and follow-up actions.
• Provide reception services for visitors and callers, using initiative and professional communication.
• Liaise with other directorates, staff at all levels and external agencies.
• Act as a contact point for team members, handling information and liaising with clinicians in emergencies.
• Scan and upload documents to the Rio system.

Kenntnisse

Administrative procedures

Document production

Correspondence drafting

Office systems

Teamwork

NHS experience

Medical terminology

Ausbildung

NVQ 3 in Business and Administration

GCSE C or above

RSA 3 typing

Tools

Rio

Database systems

Jobbeschreibung

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

Team Administrator - Eating Disorders Team

The closing date is 15 November 2026

At the Hampshire Eating Disorders Team we are looking for a dynamic, proactive and confident Team Administrator.

We are seeking a motivated, enthusiastic individual to join our friendly team at Hampshire Eating Disorders Team. You will play a vital role in supporting the effective running of the service. You will need to have strong verbal and written communication skills, excellent time management skills and a high level of IT proficiency and show confidence working across various computer systems with a full range of administrative experience.

Part of the role is to provide comprehensive, professional and efficient administrative support to the team. Maintaining effective and efficient delivery to internal and external users.

At present, the Trust is unable to offer Skilled Worker via sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

To provide comprehensive and efficient administrative support to the team, this will include handling all aspects of correspondence, including dealing with telephone enquiries by taking accurate messages and providing follow up action as required.

To provide reception services, receiving visitors on behalf of the team, dealing sensitively with people in person and on the telephone. Using appropriate initiative.

Liaise with other directorates and staff at all levels and with external agencies.

To act as a contact point for members of the team, responding appropriately and in emergency situations obtaining relevant information and liaising with clinicians involved.

Action incoming and outgoing emails, letters, post for the team.

To be responsible for the scanning and uploading of documents to the relevant tab on Rio

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• NVQ 3 in Business and Administration or evidence of equivalent practical experience
• Good standard of secondary education, GCSE at Grade C or above, or equivalent
• A good standard of typing, RSA 3 or equivalent experience

Experience

• Proven experience of a range of administrative procedures
• Experience of producing documents to a high standard of presentation with good accuracy
• Experience of generating own correspondence to a high standard
• Experience of maintaining office systems
• Experience of working as part of a team
• An understanding of medical terminology
• Proven experience of working as an administrator
• Experience of working within the NHS
• Experience of using various database systems

Additional Criteria

• Ability to deal sensitively with staff and clients in person and on the telephone
• Ability to communicate effectively and to promote a positive impression of the service
• Awareness of the importance of confidentiality - ability to work within appropriate boundaries
• Ability to work on own initiative and with your colleagues and be able to prioritise own workload
• Planning, organising and facilitating of meetings and minute taking

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£25,760 to £27,476 a yearPlease note for part time hours the salary will be pro rata