Team Secretary

Cheshire and Wirral Partnership NHS Foundation Trust; Macclesfield; On-site; GBP 19,000 - 23,000; Full time

Job summary

Cheshire and Wirral Partnership NHS Foundation Trust is seeking a Team Secretary to join the Liaison Psychiatry Team in Macclesfield. You will deliver comprehensive administrative support, manage referrals, call handling, diary management, and data entry within a multidisciplinary team.

The role offers training and opportunities to contribute to high-quality service delivery. This varied post requires strong organisational skills, the ability to work to deadlines, and commitment to professional

Qualifications

• Evidence of good typing skills (RSA 111/NVQ III or equivalent)
• ECDL
• AMSPAR
• Proficient in Microsoft Office and email/Internet use
• Ability to manage diaries and records accurately

Responsibilities

• Provide high-standard administrative support to the team
• Handle referrals, calls, and appointment bookings
• Maintain nurses' diaries and patient records accurately
• Typing of correspondence, minutes and letters
• Replenish stationery and update databases
• Organise workload to meet deadlines and support clinical staff

Skills

Typing skills

Effective communication

Prioritisation

Team working

Education

RSA 111 / NVQ III admin

ECDL

AMSPAR

Tools

Microsoft Office Professional

PowerPoint

Email / Internet

Job description

Cheshire and Wirral Partnership NHS Foundation Trust

Team Secretary

The closing date is 12 November 2026

The Liaison Psychiatry Team based at Macclesfield have an exciting opportunity to recruit a Team Administrators to support the East locality. You will work within a multidisciplinary team completing a variety of administrative tasks to support the team.

You will need to be a motivated and resourceful individual to join our team. You should possess commitment to team working and innovative delivery of excellent standards of work.

We are a supportive, competent and caring team. We aim to provide high quality administrative support services across the East locality to improve the safety, health and well-being of the people within our area.

The Trust currently supports the RealLivingWage(RLW) hourly rate as set by theLivingWageFederation and will apply a pay supplement if the national A4C hourly rate falls below this

Main duties of the job

The successful applicant will be expected to provide a high standard of comprehensive administration service including :

• processing of referrals
• making and receiving calls to service usersand other personnel
• booking appointments and maintaining nurses diaries
• accurately recording onto the patient records system
• typing of correspondence in the form of minute taking duties and letters
• supporting the team with other appropriate admin tasks such as replenishing stationery and updating databases

The applicant will also be expected to be able to organise and prioritise their own workload on a daily basis to ensure that time deadlines are met and that urgent work is accommodated.

This is a varied role and can be demanding at times whilst supporting the clinical team.

About us

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you'll find something to suit you at CWP.

Job responsibilities

At CWP, our recruitment selection processes are based on both competence (see person specification for details) and values. CWP recruits people that can demonstrate the Trusts Values in their everyday life and we use a values-based approach in our interviews, which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and think about how these align with your own personal values. The supporting information section in your application should reflect your understanding of the Trusts Values and associated behaviours and you should provide examples from your work experience and/or personal life which demonstrate these values through your behaviours.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme?

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £15 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Person Specification

Qualifications

• Evidence of good typing skills e.g. RSA 111/NVQ Level III in an admin related subject or equivalent
• ECDL
• AMSPAR

Knowledge & Expertise

• Knowledge of Microsoft Office Professional
• Accurate typist with speed of at least 60 wpm
• Effective communication skills verbal and written
• Understanding of the workings of a database
• Use of PowerPoint
• E-mail, Internet
• Audio typing. Knowledge of psychological terminology

Expertise

• Experience, as a member of a team, in a busy office environment.
• Prioritisation of own workload

Trust Values

• Demonstrate alignment with Trust Values (6 C's: Commitment, Communication, Care, Courage, Compassion, Competency)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Cheshire and Wirral Partnership NHS Foundation Trust