TEAM MEMBERS

Powerleague; Greater London; On-site; GBP 20,000 - 30,000; Full time

Job summary

An exciting opportunity awaits at a dynamic organization where team members are sought to deliver exceptional customer experiences. This role involves engaging with customers, serving food and drinks, and ensuring their comfort and satisfaction. Ideal candidates will be customer-focused, motivated, and passionate about teamwork. Evening and weekend shifts are part of the job, making it perfect for those looking for flexible hours. Join a vibrant team that values collaboration and strives to create memorable experiences for every customer.

Qualifications

• Customer-focused attitude and motivated to achieve goals.
• Well organized with good time management skills.

Responsibilities

• Deliver outstanding customer service and meet customer needs.
• Support team members and participate in team meetings.

Skills

Customer Service

Problem-Solving

Teamwork

Time Management

Positive Attitude

Job description

Looking for something different? Our transfer window is open

Team members wanted at Powerleague

Role Purpose

To create and deliver an exceptional customer experience by providing outstanding service and delivery, whilst maintaining high standards and encompassing our brand values.

Working at Powerleague involves evening and weekend work.

Customer

• Deliver outstanding customer service at all times.
• Meet and greet customers in a friendly, approachable, and polite manner.
• Serve food and drinks, including alcohol where applicable, within our clubhouse bar areas.
• Fulfil all reasonable requests from customers to ensure their comfort, satisfaction, and safety.
• Handle challenging situations with empathy and understanding, empowered to resolve issues.
• Place the customer at the heart of everything you do.
• Take customer feedback and relay it to your line manager.

Team

• Share knowledge and key learnings with the team.
• Participate actively in team meetings.
• Build and maintain good relationships with team members.
• Support team members by taking on additional tasks when needed.

Essential

• Able and willing to work evenings and weekends.
• Customer-focused attitude.
• Motivated and driven.
• Team player.
• Passionate about achieving goals.
• Problem-solving skills.
• Well organized with good time management.
• Positive and friendly attitude.