Team Member

The Birdcage; Greater London; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

Staff meals during shifts

Discounts across all pubs/bars/resta

Employee wellbeing (EAP)

Rewards up to £1000

Birthday day off

Cycle to work

Team socials

Company trips

Job summary

The Birdcage in Greater London is seeking an experienced Front of House Team Member to welcome guests, take orders with a smile, and deliver a memorable dining experience.

You thrive in a fast-paced, high-energy venue, bring warmth and personality, and are eager to grow within our award-winning company. Join a lively, family-oriented team and enjoy staff meals, progression opportunities, and team socials.

Qualifications

• Passionate about delivering outstanding, guest-first service.
• Able to take initiative and adapt quickly in a busy setting.
• Excellent communication and personable, authentic manner.
• Thrives in a lively, fast-paced venue and supports the team.

Responsibilities

• Welcome guests with warmth and take orders with a smile.
• Ensure a smooth, memorable guest journey from arrival to departure.
• Stay positive and professional in a high-energy environment.
• Collaborate with the team to reflect the brand in every interaction.
• Take on new responsibilities as you progress within the company.

Skills

Guest-first service

Quick learner

Big personality

High-energy environment

Community-focused

Job description

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we're proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You'll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc - Cha-ching!!
• Work for a Times Top 100 Companies to Work For
• Clear pathways for training and career advancement-your growth matters!
• Discounts across all our pubs, bars, and restaurants-treat yourself!
• Work with the freshest seasonal produce-bring those flavours to life!
• Company and team trips, regular socials and incentives-lets explore!
• Experience a lively, family-oriented atmosphere-where fun meets food!
• Complimentary meals during your shift-because who doesn't love a good bite?
• Employee Assistance Programme (EAP) for your wellbeing-your happiness counts!
• Fantastic referral scheme with rewards of up to £1000-bring your friends!
• Celebrate your birthday with a day off on us-party time!
• Cycle to work scheme for a greener commute-lets pedal towards a better planet!

If you're ready to bring energy, warmth, and a can-do attitude to our floor,

Compensation: Minimum Wage