Team Member

Botanica Hall; Greater London; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Training

Career progression

Team trips

EAP

Referral bonus

Birthday off

Cycle to work

Staff discount

Year-end party

Job summary

Botanica Hall is seeking an Experienced Front of House Team Member to join our lively crew in a fast-paced environment. You’ll own the floor, wow guests, and deliver service that sparkles with flair and energy.

Join a team that celebrates individuality and community while growing your career in a versatile, award-winning company. Expect a dynamic role with opportunities for training, progression, and regular openings as we expand.

Qualifications

• Guest-first service mindset with a warm, friendly attitude.
• Capable of thriving in a high-energy venue.
• Willingness to learn and develop within a growing company.

Responsibilities

• Welcome guests with warmth, take orders, and ensure a memorable journey.
• Anticipate needs, deliver polished service, and make guests feel special.
• Stay calm and positive in a busy, high-energy environment.
• Collaborate with the team to reflect our brand in every interaction.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest-first service

Fast learner

Team player

Big personality

Job description

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You’ll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials – a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!

If you’re ready to bring energy, warmth, and a can-do attitude to our floor, Tell us what you’d bring to our team and why you’re excited about growing with a fast-moving, award-winning company.