Team Member

Urban Pubs & Bars Ltd.; Greater London; Hybrid; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Competitive hourly rate

Tronc

Training and development

Career progression

Referral scheme up to £1000

Birthday day off

Cycle to work

Staff discount 30%

End-of-Year party

Job summary

Urban Pubs & Bars Ltd. is seeking an Experienced Front of House Team Member to join our lively crew. You’ll own the floor, greet guests, take orders with a smile, and help deliver a memorable guest journey in a fast-paced hospitality environment.

We value energy, personality, and a passion for guest-first service. You’ll thrive as part of a supportive team, with opportunities for development, regular socials, and staff benefits across our group.

Qualifications

• Passionate about delivering outstanding, guest-first service.
• Enjoy fast-paced hospitality with a positive attitude.
• Excellent communication and personable approach.

Responsibilities

• Welcome guests with warmth and take orders.
• Ensure a smooth, memorable guest journey.
• Collaborate with team to reflect the brand.
• Embrace learning and take on new responsibilities.

Skills

Guest service

Teamwork

High energy

Fast learner

Job description

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service


• A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)


• Thriving in a high-energy venue with a fun-loving, supportive team


• Keen to grow and develop within a fantastic, award-winning company


• Ready to level up and build your career in a rapidly expanding, versatile business

What You’ll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey


• Anticipate needs, deliver polished service, and leave guests feeling special


• Stay cool and positive in a busy, high-energy environment


• Collaborate with the team to reflect our brand in every interaction


• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc


• Training and development


• Career progression and promotion opportunities with regular new openings around the corner


• Team trips, regular incentives and socials – a fun, family atmosphere


• Employee Assistance Programme (EAP) to support you across those tough times


• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral


• Birthdays are for celebrating, so have the day off on us


• Cycle to work scheme


• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants


• End-of-Year Annual Staff Party & Prize draws!