Team Member

Exmouth Arms; Greater London; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Training and development

Career progression

Team trips & socials

EAP (Employee Assistance Programme)

Referral scheme up to £1000

Birthday day off

Cycle to work

30% staff discount

End-of-Year party & prize draws

Job summary

Exmouth Arms in London is seeking an Experienced Front of House Team Member to join our lively crew. Own the floor, wow our guests, and deliver service that sparkles in a fast-paced hospitality venue.

You are driven, friendly, and ready to grow with an award-winning company. You’ll welcome guests, take orders with a smile, work with the team to reflect our brand, and seize opportunities to develop your career.

Qualifications

• Experience in hospitality and guest service is preferred.
• Ability to work in a fast-paced environment and stay positive.
• Strong communication and personable demeanor.

Responsibilities

• Greet guests warmly, take orders, and ensure a smooth guest journey.
• Anticipate needs, deliver polished service, and leave guests feeling special.
• Stay cool and positive in a busy environment.
• Collaborate with the team to reflect the brand in every interaction.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest service excellence

Communication skills

Initiative

Team player

Growth mindset

Job description

We're on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we're proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You'll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials - a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you canearn up to £1000per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get30% discountacross all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!