Team Member

The Red Lion; Greater London; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

Competitive hourly rate

Tronc payout

Training and development

Career progression

Team trips & socials

Employee Assistance Programme

Referral scheme (up to £1000)

Birthday day off

Cycle to work

30% staff discount

Annual staff party

Job summary

The Red Lion in London is seeking an Experienced Front of House Team Member to join our lively crew. You’ll welcome guests, take orders with a smile, and ensure a smooth, memorable guest journey in a fast-paced setting.

You’ll thrive on delivering outstanding service, stay positive during busy periods, and grow with an award-winning company that offers progression and incentives.

Qualifications

• Passionate about delivering outstanding guest-first service.
• Quick learner who takes initiative and brings personality.
• Thrives in high-energy venues with a supportive team.
• Keen to grow and develop within a fantastic company.
• Ready to level up and build your career in a growing business.

Responsibilities

• Welcome guests with warmth and take orders with a smile.
• Anticipate needs, deliver polished service, and leave guests feeling special.
• Stay calm and positive in a busy, high-energy environment.
• Collaborate with the team to reflect the brand in every interaction.
• Embrace learning and take on new responsibilities as you progress.

Skills

Guest service

Fast learner

Team player

Growth mindset

Energetic

Job description

We’re on the hunt for an Experienced Front of House Team Member to join our lively crew.

Can you own the floor, wow our guests, and deliver service that sparkles? If hospitality is your jam, you communicate with flair, and you thrive in a fast-paced environment, we want to hear from you!

You Are:

• Passionate about delivering outstanding, guest-first service
• A quick learner who takes initiative and brings big personality (we’re proud to be part of the community, authentic, and celebrate individuality)
• Thriving in a high-energy venue with a fun-loving, supportive team
• Keen to grow and develop within a fantastic, award-winning company
• Ready to level up and build your career in a rapidly expanding, versatile business

What You’ll Do:

• Welcome guests with warmth, take orders with a smile, and ensure a smooth, memorable guest journey
• Anticipate needs, deliver polished service, and leave guests feeling special
• Stay cool and positive in a busy, high-energy environment
• Collaborate with the team to reflect our brand in every interaction
• Embrace learning and take on new responsibilities as you progress

What's in it for me:

• Competitive rate per hour + tronc
• Training and development
• Career progression and promotion opportunities with regular new openings around the corner
• Team trips, regular incentives and socials – a fun, family atmosphere
• Employee Assistance Programme (EAP) to support you across those tough times
• Good people know good people - an awesome referral scheme where you can earn up to £1000 per successful referral
• Birthdays are for celebrating, so have the day off on us
• Cycle to work scheme
• Get out and about, you automatically get 30% discount across all our pubs, bars and restaurants
• End-of-Year Annual Staff Party & Prize draws!