Team Manager | Future Opportunities | Heathrow

LVMH Group; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Louis Vuitton in the United Kingdom, Ireland, and South Africa region seeks a Team Manager to lead and coach store teams, build client relationships, and drive sales while delivering the highest level of client experience.

You will recruit, develop and sustain a motivated team, embody Brand values, and elevate client service across local and international clienteles, ensuring excellence in every interaction.

Qualifications

• Experienced team manager with strong client experience
• Proven ability to lead, coach, and develop a successful team
• Experience in fast-paced retail environment
• Excellent communication and time management

Responsibilities

• Recruit, lead and motivate the team and drive closely their performance
• Promote exceptional relationships building with current and new clients through clienteling initiatives to foster growth of our local and international clients base
• Drive sales performance by setting and achieving team sales targets, maintain knowledge of product offerings, storytelling and savoir faire
• Oversee operational processes, inventory management, maintain VM and ensure compliance

Skills

Team Leadership

Client Experience

Sales Management

Operational Excellence

Job description

As aTeam Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward clients and team members.

Since 1854, Louis Vuitton has been synonymous with the art of luxurious travel and timeless elegance. We craft iconic products that blend innovation with the highest standards of craftsmanship, inspiring a discerning global clientele to journey with confidence and style.

The Louis Vuitton United Kingdom, Ireland, and South Africa region is comprised of 17 stores across 3 countries, and we are artisans of luxury, harnessing our client obsession through build meaningful client relationships and elevation of the brand.

Job responsibilities

• Team Leadership:Recruit, lead and motivate the team and drive closely their performance
• Client Experience :promote exceptional relationships building with current and new clients through state of the art client experience and also through clienteling initiatives to foster the growth of our local and international clients base
• Sales Management: Drive sales performance by setting and achieving team sales targets, maintain a comprehensive knowledge of the product offerings, storytelling and savoir faire
• Operational Excellence :Oversee operational processes, inventory management, maintain VM and ensure compliance.

Profile

• Experienced team manager with at least 5 years' experience, with a strong sense of client experience
• Demonstrated ability to lead, coach, and develop a successful team
• Management experience in a fast-paced retail environment
• Excellent communication, interpersonal, and presentation skills
• Strong organizational and time management abilities
• Proven ability to work effectively under pressure and adapt to changing priorities

Founded in Paris in 1854, Louis Vuitton perpetuates the ambitious vision of its namesake. From his origins as a master trunk maker, manufacturing boxes used to pack both everyday objects as well as voluminous wardrobes, Louis Vuitton and his successors introduced numerous innovations including the advent of the flat-top trunk, lightweight canvas, signature patterns, and the tumbler lock. Today, Louis Vuitton’s legacy is expressed through its rigorous spirit of innovation, the boldness of its creations and an uncompromising demand for excellence.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.