Luxury Retail Team Lead: Client Experience & Sales

LOUIS VUITTON

Greater London

On-site

GBP 30,000 - 42,000

Full time

14 days+

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Job summary

Louis Vuitton in the United Kingdom, Ireland, and South Africa region seeks a Team Manager to lead and coach the store team, build client relationships, and drive sales while delivering the highest level of client experience. You will recruit and develop talent, ensure succession, and exemplify the brand values in every client interaction and team member engagement.

The role emphasizes building meaningful client relationships, elevating the brand, and maintaining luxury service standards across

Qualifications

Experienced team manager with at least 5 years' experience and a strong focus on client experience.
Proven ability to coach and develop a successful team.
Management experience in a fast-paced retail environment.
Excellent communication, interpersonal, and presentation skills.

Responsibilities

Team Leadership: Recruit, lead and motivate the team and drive closely their performance.
Client Experience: promote exceptional relationships building with current and new clients through clienteling initiatives to foster growth.
Sales Management: Drive sales performance by setting and achieving team sales targets, maintain knowledge of product offerings and storytelling.
Operational Excellence: Oversee operational processes, inventory management, maintain VM and ensure compliance.