Senior Stock Controller | Manchester

Louis Vuitton; Manchester; On-site; GBP 28,000 - 40,000; Full time

Job summary

Louis Vuitton in Manchester is seeking a Senior Stock Controller to drive back-of-house efficiency, coach teams and push operational excellence. A strong service mindset and attention to detail are essential to deliver Louis Vuitton's client promise.

You will manage stock integrity, oversee deliveries and replenishment, and ensure the right products are available on the sales floor to maximise client experience while upholding brand standards.

Responsibilities

• Stock management: maintain inventory and organize stock rooms.
• Oversee deliveries and replenishment for speed and accuracy.
• Ensure products on floor to maximize client experience.
• Coordinate with Supply Chain and My Product Request (MPR).
• Admin duties: manage vendor contracts and store upkeep.
• After sales: handle repairs and client follow-up.
• General duties: lead store team, follow policies, uphold brand.

Skills

Curiosity

Empathy

Agility

Commercial Mindset

Passion for the Brand

Organised & Attention to Detail

Sense of Service

Professional Attitude

Job description

About The Job

Louis Vuitton are currently recruiting for a Senior Stock Controllers in Manchester.

The Senior Stock Controller's main responsibility is to ensure coaching is practiced and driving teams to productivity for operational excellence is at forefront of their focus.

As the professional in charge of Stock you will secure back of house efficiency, in line with the standards of the Brand. You will ensure smooth operations, to enable the store team to maximize the time spent with Clients and deliver the Louis Vuitton Promise.

Expressing colourful irreverence and classic good taste, London has cemented its place as a true fashion capital. Fittingly, the luxuriously appointed New Bond Street Maison has found its home amongst the city’s historic arcades, avant-garde boutiques and world-renowned museums. New Bond Street is a universe of rarefied air. Both fashionable and exclusive, it was once known for its art dealers and antique shops; today it's an upmarket shopping destination.

“Make your career a beautiful journey” with Louis Vuitton

Job responsibilities

Duties and responsibilities are adapted according to local store specificities and can encompass:

Stock Management (depending on store size: some tasks can be part of Client Advisor / Team Manager duties)

• Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)
• Manage the delivery operations, preparing and replenishing stock quickly and accurately
• Ensure the right products are available on the sales floor to improve store efficiency and maximize Client experience
• Improve product availability, interacting with Supply Chain and managing My Product Request (MPR) to answer Client needs

Administration (depending on store size: can be part of Client Advisor / Team Manager duties)

• Manage vendor contracts
• Monitor store maintenance

After Sales Services (depending on store size: can be part of Client Advisor / Team Manager duties)

• Approach After Sales Services as a Client relationship opportunity and provide the best Client experience
• Handle Client repair requests, manage the repair process and Client follow-up
• Manage and ensure quality issues are properly dealt with

General duties

• In larger stores: manage and develop your team
• Follow the company’s policies and procedures
• Be fully integrated to the store team (participate in the morning briefing) and contribute to achieving the overall objectives of the store
• According to store: support the Client Advisors in optimizing match to traffic and better adapt operations to Clients needs
• Develop the highest Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior

Profile

• Curiosity
• Empathy
• Agility
• Commercial Mindset
• Passion for the brand
• Organised & Attention to Detail
• Sense of Service
• Professional Attitude

Reference LVM33707