Team Manager - Food - Cookstown

Marks & Spencer Plc; Cookstown; On-site; GBP 25,000 - 35,000; Full time

Job summary

Marks & Spencer Plc is seeking a Team Manager in Foods to lead from the front on the shop floor, setting pace and standards while inspiring a high-performing team. You will focus on delivering standout service, strong commercial results and a positive customer experience.

This role requires a confident, people-first leader who thrives in fast-moving retail and is committed to continuous development of the team and store standards.

Qualifications

• Proven experience leading teams in a fast-paced retail or customer-focused environment.
• Strong commercial awareness with the confidence to use data and insight to drive results.
• The ability to coach, develop and performance-manage with clarity and empathy.
• Confidence having constructive, sometimes difficult conversations.
• A resilient, adaptable mindset with the energy to lead through change.
• Digital confidence and a willingness to embrace new ways of working.
• A natural role model for great service, inclusion and M&S behavior's.
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.

Responsibilities

• Lead a department on the shop floor to deliver standout service, sharp standards and strong commercial results.
• Inspire and develop a motivated, multiskilled team who feel supported and valued.
• Own standards, safety, availability and operational excellence across the area.
• Drive results through insight and pace while modelling excellent leadership.
• Create a culture where colleagues feel valued, challenged and eager to grow with M&S.

Skills

Team leadership

Commercial awareness

Coaching & performance management

Data-driven decision making

Change leadership

Digital confidence

Customer service excellence

Inclusion & people development

Job description

Team Manager - Foods - UK

Team Manager

Join M&S as a Team Manager in Food, where you’ll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn’t a back-office leadership role. You’ll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We’re looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we’re looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don’t stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.