Team Manager - Food - Leamington Area

Marks and Spencer; Royal Leamington Spa; On-site; GBP 26,000 - 35,000; Full time

Job summary

Marks & Spencer is seeking a Team Manager in Foods to lead from the shop floor, set the pace, and raise standards across a busy store. You will inspire a multiskilled team to deliver standout service, drive commercial results, and uphold safety and availability.

This role requires confidence, resilience, and a people-first mindset to thrive in a fast-moving environment and grow with M&S.

Qualifications

• This role requires proven experience leading teams in fast-paced retail or customer-focused environments.
• Ability to coach, develop and performance-manage with clarity and empathy.
• Strong commercial awareness and the use of data to drive results.
• Comfortable with change and leading through transition.

Responsibilities

• Lead on the shop floor, setting pace and standards to deliver excellent customer service.
• Inspire and develop a multiskilled team to achieve strong commercial results.
• Make bold, customer-focused decisions and manage safety and availability on the sales floor.

Skills

Team leadership

Data-driven

Coaching

Customer focus

Decision-making

Communication

Change management

Inclusion

Digital confidence

Job description

Summary

Team Manager - Foods - UK

All the details

Join M&S as a Team Manager in Food, where you'll lead from the front and play a critical role in reshaping our stores for the next generation of customers.

This isn't a back-office leadership role. You'll be on the shop floor, setting the pace, raising standards, and inspiring your team to deliver standout style, sharp service, and strong commercial results, even when the pressure is on.

We're looking for confident, people-first leaders who thrive in fast-moving environments, make bold decisions, and know how to bring the best out of others.

What success looks like

• A department that trades strongly, looks brilliant and delivers five-star service
• A motivated, multiskilled team who feel supported, challenged and proud of what they deliver
• Clear ownership of standards, safety, availability and operational excellence
• Strong commercial results driven by insight, pace and great leadership
• A culture where people feel valued, developed and excited to grow with M&S

What we're looking for

• Proven experience leading teams in a fast-paced retail or customer-focused environment
• Strong commercial awareness with the confidence to use data and insight to drive results
• The ability to coach, develop and performance-manage with clarity and empathy
• Confidence having constructive, sometimes difficult conversations
• A resilient, adaptable mindset with the energy to lead through change
• Digital confidence and a willingness to embrace new ways of working
• A natural role model for great service, inclusion and M&S behavior's
• This is a role for leaders who don't stand still. Who raise the bar, back their people, and take real pride in delivering results the right way.