Team Manager - Batley Warehouse

Oxfam; Batley; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Flexible working options

Generous pension scheme

Annual leave

Company sick pay

Life assurance

Job summary

Oxfam Batley site is seeking a capable operations lead to support distribution, stock management and eCommerce growth. You will supervise staff, trainees and volunteers, driving high standards of service and fostering teamwork across departments.

The role focuses on supply, storage and KPI achievement, with flexible hours and a strong emphasis on development of people and the business. It is a fixed-term maternity cover (12 months).

Qualifications

• Self-Awareness
• Relationship building
• Systems thinking
• Work in line with Oxfam’s values of accountability, empowerment, and inclusiveness
• Be an effective role model demonstrating high levels of performance and professionalism

Responsibilities

• Support operations at the Batley site and develop B2B & B2C through distribution, stock procurement and eCommerce.
• Lead staff, trainees and volunteers, delivering quality customer service and providing direction.
• Manage product supply, storage, inventory systems, sales and returns in a large warehouse.
• Develop teamwork across departments and motivate teams to meet objectives and KPIs.
• Ensure shifts are covered, stay flexible, organized and people-focused.

Skills

Data interpretation

Leadership

Relationship building

Systems thinking

Strong communication

Time management

Adaptability

Team motivation

People management

Problem solving

IT skills

Job description

Oxfam is a global movement of people working together to end the injustice of poverty.

Can you be an effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development?

Do you have the ability to use & interpret data to deliver KPI’s?

Can you be solution driven working through problems or issues to resolution?

If the answer is yes, then we would like to hear from you.

The Role:

The role will support all operations within the Batley site and will be instrumental in the growth & development of our B2B & B2C business through efficient distribution processes, stock procurement and management & the development of our new and donated eCommerce business.

Managing both staff, trainees & volunteers you will lead and empower to deliver high levels of quality and customer service while offering support, direction & inspiration when needed. In conjunction with your Manager you will play a pivotal role in the management of product supply, storage, inventory systems, sales & returns within a large warehouse environment. You will work to develop a strong sense of teamwork across all departments & with strong leadership & high levels of motivation deliver against objectives and KPI’s set. You will support in the development of both our people & the business & ensure teams are fully trained, communicated to & supported. You will ensure all shifts are covered maximising operational hours; you must be flexible in your approach, be organised, target driven & people focused. You will demonstrate high levels of commerciality & be an effective role model.

Please note: this role is fixed term maternity cover (12 months).

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Self-Awareness
• Relationship building
• Systems Thinking In addition you will:
• Work in line with Oxfam’s values of accountability, empowerment, & inclusiveness.
• Be an effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development
• Ability to use & interpret data to deliver KPI’s
• Be solution driven working through problems or issues to resolution
• Motivate & support individuals & teams to deliver aims & objectives set
• Be adaptable & flexible
• Have excellent verbal & written communication skills with the ability to engage with staff & large teams of trainees & volunteers
• Have good time management skills & have the ability to manage often conflicting priorities
• Experience of work in a large warehouse/eCommerce operation
• Have Health & Safety management experience with the ability to act as required
• Have experience of supporting in the management of site & team security
• Have excellent IT Skills & knowledge

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

Flexfam:

We believe that flexible working is key to building the Oxfam of the future, so we are open to talking through working arrangements that might work for you, including job share. This role will be based in the location as stated above.