Team Manager - Batley Warehouse

Oxfam - GB; Batley; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Generous pension

Annual leave

Life assurance

Job summary

Oxfam Batley site is seeking a proactive operations lead to support all warehouse and eCommerce-related activities. You will manage staff, trainees and volunteers, driving quality in distribution, stock control and customer service.

The role emphasizes leadership, data-driven KPI delivery and flexible coverage across shifts to maximise operational hours. Fixed-term maternity cover (12 months) based at Batley site.

Qualifications

• Experience of working in a large warehouse/eCommerce operation.
• Ability to use and interpret data to deliver KPI targets.
• Strong leadership and people-management skills.

Responsibilities

• Lead and empower staff, trainees and volunteers to deliver quality and service.
• Oversee stock procurement, storage and inventory systems within a large warehouse environment.
• Ensure shifts are covered, maximise operational hours and drive KPI achievement.

Skills

Leadership

Data interpretation

KPI delivery

People management

Tools

IT systems

Job description

Oxfam is a global movement of people working together to end the injustice of poverty.

Can you be an effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development?

Do you have the ability to use & interpret data to deliver KPI’s?

Can you be solution driven working through problems or issues to resolution?

If the answer is yes, then we would like to hear from you.

The Role:

The role will support all operations within the Batley site and will be instrumental in the growth & development of our B2B & B2C business through efficient distribution processes, stock procurement and management & the development of our new and donated eCommerce business.

Managing both staff, trainees & volunteers you will lead and empower to deliver high levels of quality and customer service while offering support, direction & inspiration when needed. In conjunction with your Manager you will play a pivotal role in the management of product supply, storage, inventory systems, sales & returns within a large warehouse environment. You will work to develop a strong sense of teamwork across all departments & with strong leadership & high levels of motivation deliver against objectives and KPI’s set. You will support in the development of both our people & the business & ensure teams are fully trained, communicated to & supported. You will ensure all shifts are covered maximising operational hours; you must be flexible in your approach, be organised, target driven & people focused. You will demonstrate high levels of commerciality & be an effective role model.

Please note: this role is fixed term maternity cover (12 months).

What we are looking for:

We’re looking for a candidate who cares about Oxfam's mission to end poverty and is personally aligned to our feminist principles and values of empowerment, accountability and inclusion in all you do.

An ideal candidate for the role will also be / have:

• Self-Awareness
• Relationship building
• Systems Thinking In addition you will:
• Work in line with Oxfam’s values of accountability, empowerment, & inclusiveness.
• Be an effective role model demonstrating high levels of performance and professionalism with a continued focus on personal development
• Ability to use & interpret data to deliver KPI’s
• Be solution driven working through problems or issues to resolution
• Motivate & support individuals & teams to deliver aims & objectives set
• Be adaptable & flexible
• Have excellent verbal & written communication skills with the ability to engage with staff & large teams of trainees & volunteers
• Have good time management skills & have the ability to manage often conflicting priorities
• Experience of work in a large warehouse/eCommerce operation
• Have Health & Safety management experience with the ability to act as required
• Have experience of supporting in the management of site & team security
• Have excellent IT Skills & knowledge

We offer:

We offer a competitive salary and a range of additional benefits to staff including flexible working options, generous pension scheme, annual leave, additional leave allowances, company sick pay, life assurance and a range of other benefits.

From the day you join Oxfam we invite you to stretch and learn in your role. Our wide range of Learning & Development opportunities includes in-house courses, e-learning modules, on-the job learning opportunities, coaching and mentoring, and much more.

Flexfam:

We believe that flexible working is key to building the Oxfam of the future, so we are open to talking through working arrangements that might work for you, including job share. This role will be based in the location as stated above.