Team Manager - 24/7 Supported Living | 32 Days Holiday

Turning Point; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

32 days paid holiday per year

Buy additional holidays

Job summary

Turning Point is recruiting an experienced Team Manager for our new Birmingham supported living service, helping adults with learning disabilities, mental health needs, and complex needs to live the life they choose. You will lead and develop the service teams, ensuring safe, high-quality, person-centred support and compliance with quality and contractual standards.

Reporting to the Supported Living Manager, you will drive a positive, inclusive culture, manage budgets and resources, and

Qualifications

• Proven experience leading teams within health or social care.
• Experience supporting adults with complex and multiple needs.
• Understanding of learning disabilities, mental health needs, and the Mental Health Act.
• Experience in recruitment, performance management, coaching, and staff development.
• Strong knowledge of safeguarding, quality assurance, governance, and risk management.
• Experience working within services regulated by the Care Quality Commission (CQC).
• Ability to manage resources, budgets, and operational performance effectively.
• Excellent communication and relationship-building skills with families, professionals, and external partners.

Responsibilities

• Lead, motivate, and develop teams through effective recruitment, induction, supervision, performance management, and wellbeing support.
• Create a positive culture that reflects Turning Point's values and promotes learning, accountability, and continuous improvement.
• Ensure services remain safe, compliant, and inspection-ready through governance, safeguarding, audits, risk management, and quality assurance processes.
• Support the management of budgets, staffing resources, and operational performance to ensure sustainable and high-quality service delivery.
• Support referrals, assessments, transitions, and service development activities.
• Maintain accurate records and ensure compliance with GDPR and organisational policies.
• use performance data and digital systems to identify opportunities for improvement and enhance service delivery.
• Provide management cover when required and, in exceptional circumstances, support frontline delivery to maintain safe services.

Skills

Team leadership

Health & social care

Complex needs awareness

Safeguarding

Staff development

Governance

Budget management

CQC experience

Job description

Turning Point is recruiting an experienced Team Manager for our new Birmingham supported living service, helping adults with learning disabilities, mental health needs, and complex needs to live the life they choose. You will lead and develop the service teams, ensuring safe, high-quality, person-centred support and compliance with quality and contractual standards.

Reporting to the Supported Living Manager, you will drive a positive, inclusive culture, manage budgets and resources, and