Team Manager

mcch; Greater London; On-site; GBP 36,000 - 48,000; Full time

Job summary

Choice Support seeks a proactive Team Manager in Sutton to lead a dedicated team delivering person-centred support. You will ensure up-to-date support plans, assess and address needs, and promote independence for the people we support.

You don’t need prior management experience, as we will support your progression with coaching, training, and regular quality checks to foster growth and confidence within the team.

Qualifications

• Experience in social care or related settings is desirable.
• Willingness to work towards Level 3 Health & Social Care and Leadership & Management qualifications.

Responsibilities

• Ensure people receive the right support, keeping plans up to date to reflect needs and promote independence.
• Support and guide the team to deliver high-quality care and training for new staff.
• Plan rotas, recruit staff, and ensure sufficient staffing to meet people’s needs.
• Lead by example, maintain safe, respectful, and positive relationships, and keep accurate records.

Skills

Leadership potential

Communication

Organisational skills

Education

Health & Social Care Level 3

Leadership & Management Level 3

Tools

MS Word

MS Excel

Outlook/Teams

Job description

About Choice Support

Choice Support has recently gone through a restructure and with it comes an opportunity to shape the future. We are now recruiting for a range of new roles across the organisation - this is more than just a job opportunity, it’s a chance to influence how we work, and make a real difference to the people we support.

About The Role

We are looking for a supportive and motivated Team Manager to join our team in Sutton. This role is all about making a real difference to people’s lives.

As a Team Manager, you will

• make sure people get the right support in a way that works for them. You will do this by keeping support plans up to date, making sure they reflect what people want and need, and help them build confidence, learn new skills, and live as independently as possible.
• support and guide your team to do their best work. This includes helping new staff settle in and making sure everyone has the training and support they need to feel confident in their role.
• work closely with the management team to keep things running smoothly to ensure the best support is provided, from planning rotas and recruiting new team members to making sure there are enough staff in place to meet people’s needs.
• lead by example, build positive relationships, communicate clearly, and make sure people are safe, treated with respect, supported to live a life they enjoy. You will also keep good records and carry out regular checks to make sure the quality of support stays high.

About You

You don’t need previous management experience, this could be your first step into a leadership role, and we will support you every step of the way.

We will support you to build your confidence in leading a team, helping with day to day support, monthly support and development meetings with your team, carrying out quality checks, and developing others.

Do You Have

• around two years experience in social care, ideally in supported living, residential, or community services. You will have an understanding of managing risk and recognising when someone needs extra support.
• have a Level 3 qualification in Health & Social Care and Leadership & Management, or be willing to work towards it with our support.
• an understanding of key legislation, such as the Care Act, Mental Capacity Act, and safeguarding
• confidence using systems like Word, Excel, Outlook, Teams, and care management systems.

Are You

• organised, able to keep accurate records, and understand the importance of good documentation and confidentiality.
• kind, positive, a great listener and communicator, and someone who genuinely cares about people while staying flexible in your approach.
• ready for a role where you can lead a team and make a real impact on people’s lives, we would love to hear from you.

Location

You will be based at our service in Sutton, but you will also spend time working in the community and attending meetings or training when needed.

Hours

This is a full-time role (39 hours per week). You will work flexibly to meet the needs of the service, including helping with rotas and ensuring safe staffing. You will also take part in the on-call rota, with occasional evening or weekend work if needed.

We may close this post early if we receive sufficient applications before the closing date.

Interview date TBC

To keep the people we support safe, we follow safer recruitment steps. This includes DBS checks, reference checks and reviewing your work history.

Explore our employee benefits, the good practices we've committed to, and our core values.

To learn more about Diversity and Inclusion at our company, and see how we foster a supportive and inclusive workplace for all.

Choice Support is Disability Confident which is a scheme run by the Department of Work and Pensions. As part of our commitment, we operate a guaranteed interview scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. If you consider yourself to have a disability or long-term chronic health condition or if you require any adjustments/support during the application/selection process, please contact [e-mail] so that we can discuss your needs with you.