Team Manager

recoveryfocus

Bradford

On-site

GBP 31,000 - 42,000

Full time

44 hours ago

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Benefits offered by this job

27 days annual leave

Pension scheme 4.5% employer contrib.

Life assurance (3× annual salary)

Enhanced sick pay

Birthday leave

Professional fee reimbursement

24/7 online GP access

Cycle to Work scheme

Blue Light Card discounts

Free will writing service

Job summary

Waythrough is seeking a Team Manager to lead a multidisciplinary team delivering flexible, accessible support services. You will oversee daily operations, drive service improvements, and foster strong partnerships with Social Services, Housing, and Probation to support service users.

You will hold an NVQ Level 3 in Health & Social Care (or equivalent), champion equal opportunities, and ensure high-quality, compliant practices with robust record-keeping and safeguarding standards.

Qualifications

NVQ Level 3 in Health & Social Care or equivalent.
Commitment to equal opportunities and anti-discriminatory practices.
Ability to collate information and prepare reports to profile performance.
Experience with achieving team objectives, targets and KPIs.
Understanding of needs of a range of service users.
Ability to coach others in developing practice and frontline delivery.
Proficient in Microsoft Outlook Office programmes.

Responsibilities

Oversee day-to-day running of designated projects and embed service models.
Promote the work of the Service and liaise with agencies to benefit service users.
Develop and agree effective pathways and procedures across the service.
Mentor and coach staff and volunteers, including training, recruitment, and performance reviews.
Audit staff and service targets against specifications and contracts.
Achieve performance targets by motivating the team and managing performance.
Develop intervention programmes addressing homelessness and related needs.
Maintain up-to-date records and provide required reports to stakeholders.
Ensure safeguarding, incidents and complaints are managed per policy.

Skills

Report writing

Data analysis

Coaching

Microsoft Outlook

Education

NVQ Level 3 in Health & Social Care

Job description

Team Manager

Location: 11-12 Eldon Place, Bradford, BD1 3AZ

Working Hours: 37 hours per week, 9am-5pm Monday-Friday

Contract Type: Permanent

Salary: £31,030 - £41,980 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About The Role

To manage, supervise and oversee a multi-agency/disciplinary team offering a flexible and accessible service to service users.

What You'll Do

Oversee and take responsibility for the day to day running of designated projects and assist in the development of your service area, ensuring the relevant models are embedded in the service.
Promote the work of your Service, liaise closely with other agencies and make effective links with services and facilities in the community and custodial settings to benefit service users.
Develop and agree effective pathways and procedures across the service.
Manage, mentor, coach and ensure the development of staff reporting to you, including volunteers. This includes involvement in delivering appropriate training, recruitment, induction, monitoring performance, managing absence and performance & development reviews (PDRs)/ supervisions.
Audit staff and service targets against individual staff, service specifications and contractual targets.
Achieve performance targets in conjunction with management through motivating and managing the team effectively.
Develop and implement structured intervention-specific programmes designed to address homelessness.
Liaise with other agencies involved with service users e.g. Social Services, Job Centre, Housing, Probation Service/NOMS Prison service and/or any other treatment provider or drug and alcohol services.
Maintain accurate and up to date records and reports and provide written and verbal reports as required
Provide a high quality service which is compliant with CQC standards.
Assist in the development of effective systems for the monitoring and evaluation of the Service.
Ensure safeguarding, serious untoward incidents and complaints and any other risks are managed in line with policy and communicated to the Service/Area Manager.
Hold a small case load when needed (where relevant) to support service delivery to our clients
Assist the Service/Area Manager is ensuring all reports to external stakeholders are timely, accurate and 100% compliant.
Participate in the activities of the service by attending thematic and managers meetings and support any development work which may arise from these.
Deputise for the Service/ Area Manager and provide ongoing service cover in the absence of other managers across the service.

To Succeed in This Role, You'll Need

Essential

NVQ Level 3 in Health & Social Care (or above or equivalent) or willing to work towards this in post.
Commitment to and understanding of equal opportunities and anti-discriminatory practices.
Ability to collate information and prepare reports to profile performance against set targets.
Experience of working towards achieving individual and team objectives, targets and KPIs.
An understanding of the needs of a range of service users.
Ability to coach others in developing practice and enhance frontline delivery of interventions.
Proficient in Microsoft Outlook Office programmes.

What We Offer