Team Manager

recoveryfocus

Calderdale

On-site

GBP 31,000 - 42,000

Full time

35 hours ago

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Benefits offered by this job

Annual leave 27–32 days

Pension with employer contribution

Life assurance 3x salary

Enhanced sick pay

Birthday leave

Qualification fee reimbursement

24/7 online GP access

Employee assistance programme

Recommend a Friend £500

Cycle to Work

Blue Light Discounts

Job summary

Waythrough is seeking a proactive Team Manager for Calderdale Recovery Steps in Halifax. You will lead a multidisciplinary team delivering accessible drug and alcohol support, ensuring high-quality, person-centred care while meeting contractual targets.

Role focuses on people management, supervision, performance, recruitment, and staff development to strengthen frontline practice and service delivery.

Qualifications

NVQ Level 3 in Health & Social Care or equivalent.
Experience delivering and achieving team objectives and KPIs.
Ability to lead, motivate and develop staff to improve frontline practice.
Understanding of needs of people accessing support services.
Strong organisational skills and ability to collate information and report.
Proficiency with Microsoft Office.
Commitment to equality, inclusion and anti-discriminatory practice.
Experience managing staff performance and grievances would be advantageous.

Responsibilities

Lead day-to-day delivery of Calderdale Recovery Steps.
Supervise and develop staff and volunteers, including recruitment and training.
Monitor performance against objectives and KPIs.
Build partnerships with partner organisations and community services.
Support development, monitoring and evaluation of the service.
Ensure safeguarding, incidents and complaints are managed per procedures.
Maintain records and contribute to timely reporting.
Deputise for the Service Manager when required.

Skills

Leadership

Staff supervision

Coaching

Performance management

Communication

Organisational skills

Education

NVQ Level 3 Health & Social Care

Tools

MS Office

Job description

Team Manager - Adult Drug and Alcohol Service

Location: Calderdale Recovery Steps, 8 Carlton Street, Halifax, HX1 2AL

Working Hours: 37 hours per week. Monday to Friday.

Contract Type: Permanent.

Salary: £31,030.00 - £41,980.00 per annum

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change.

About the Role

We're looking for an experienced and motivated Team Manager to join Calderdale Recovery Steps, our Adult Drug and Alcohol Service in Halifax.

You’ll lead, supervise and support a multidisciplinary team delivering a flexible and accessible service to people accessing drug and alcohol treatment and recovery support.

You’ll take responsibility for the day-to-day running of designated areas of the service, ensuring colleagues are supported to deliver high-quality, person-centred support while meeting service standards, contractual requirements and performance targets.

People management will be a key part of the role. You’ll coach and develop colleagues, provide regular supervision, manage performance and absence, support recruitment and induction, and create an environment where your team can perform at their best.

What You’ll Do

Lead the day-to-day delivery of designated areas of Calderdale Recovery Steps.
Manage, supervise, coach and develop staff and volunteers, including recruitment, induction, training, supervision and performance reviews.
Monitor individual and service performance against agreed objectives, contractual targets and KPIs.
Develop effective pathways and build strong working relationships with partner organisations and community services.
Support the development, monitoring and evaluation of the service, ensuring relevant models and procedures are embedded effectively.
Ensure safeguarding concerns, incidents, complaints and other risks are managed appropriately and in line with organisational procedures.
Maintain accurate records and contribute to timely reporting for internal and external stakeholders.
Hold a small caseload where required to support service delivery.
Deputise for the Service Manager when required and provide management cover across the service.

To Succeed in This Role, You’ll Need:

NVQ Level 3 in Health & Social Care or equivalent, or a willingness to work towards this in post.
Experience of working towards and achieving individual and team objectives, targets and KPIs.
The ability to lead, motivate, coach and develop others to strengthen frontline practice and service delivery.
An understanding of the needs of people accessing support services.
Strong organisational skills and the ability to collate information, monitor performance and produce accurate reports.
Confidence using Microsoft Office programmes.
A strong commitment to equality, inclusion and anti-discriminatory practice.
Experience of managing staff performance, including formal disciplinary and grievance procedures, would be advantageous.

If you're passionate about leading and developing people, delivering excellent services and helping individuals achieve positive change, we'd love to hear from you.

Interviews will be held on a rolling basis as suitable candidates apply, and we reserve the right to close the vacancy early if a successful candidate is appointed.

What We Offer