Team Leader - Supported Living

Mary Rush Care Ltd; Gloucester; Remote; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Company pension

Training & development

Career progression

Inclusive environment

Employee recognition

Annual leave

Impactful role

Job summary

Mary Rush Care Ltd is seeking an experienced Team Leader to oversee Supported Living services across multiple locations in Gloucestershire. You will lead by example, supervise Support Workers, and work with Service Managers to maintain high quality care and compliance with CQC standards.

You will motivate teams, coordinate care delivery, and support individuals to live independently. A caring, proactive approach and strong communication are essential.

Qualifications

• Experience in Supported Living or social care environments.
• Leadership or mentoring experience.
• Understand CQC regulations and person-centred care.

Responsibilities

• Provide leadership across multiple supported living services
• Supervise and develop Support Workers
• Ensure services meet CQC standards
• Conduct audits and quality assurance reviews
• Assist with recruitment and staff development
• Maintain stakeholder relationships including families and professionals

Skills

Communication skills

Organisational skills

Leadership

People management

Education

NVQ Level 2/3 in Health and Social Care

Job description

Are you an experienced Support Worker or Senior Support Worker ready to take the next step in your career?

We are looking for an enthusiastic, compassionate and motivated Team Leader to oversee and support our Supported Living services across multiple locations. This is an exciting opportunity to join a growing organisation that is committed to delivering outstanding person-centred care and empowering individuals to live independent, fulfilling lives.

About the Role

As Team Leader, you will play a key role in ensuring the highest standards of support are delivered across several supported living services. You will lead by example, provide guidance to support teams, and work closely with Service Managers to maintain quality, compliance and positive outcomes for the people we support.

This is a varied and rewarding position where no two days are the same. You will be responsible for supporting staff, monitoring service quality, coordinating care delivery, and helping individuals achieve their goals and aspirations.

Key Responsibilities

Provide leadership and day-to-day support across multiple supported living services

Supervise, mentor and develop Support Workers and Senior Support Workers

Promote a positive, person-centred culture throughout the organisation

Ensure services operate in line with CQC standards and company policies

Conduct audits, spot checks, supervisions and quality assurance reviews

Support with rota management, staffing and service coordination

Build positive relationships with service users, families, healthcare professionals and local authorities

Assist with recruitment, induction and ongoing staff development

Champion safeguarding, health and safety, and best practice at all times

What We're Looking For

Previous experience within Supported Living, Learning Disabilities, Autism, Mental Health or Social Care services

Experience leading, supervising or mentoring staff

Strong communication and organisational skills

A genuine passion for delivering outstanding care and support

Ability to work across multiple locations and manage competing priorities

Good understanding of CQC regulations and person-centred care

Full UK Driving Licence and access to a vehicle (preferred)

What We Offer

Company pension scheme

Ongoing training and professional development

Clear career progression opportunities

Supportive and inclusive working environment

Employee recognition and reward programmes

Generous annual leave entitlement

The opportunity to shape and influence high-quality services

Screening Questions

• Do you have experience in a similar role?
• Will your commute be 20 minutes or less?
• Do you hold, or are working towards an NVQ Level 2/3 in Health and Social Care?
• Do you hold a full, valid driving license
• What times and days are you available to work?
• Please describe your secondary and further education, listing establishments and dates
• Please note any other training or qualifications you feel may be relevant
• Can you confirm that your CV is up to date, and includes any gaps in employments?
• How did you learn of this vacancy?
• I declare that the information I have given on this form is true to the best of my knowledge and belief. I understand that any mis-statement will invalidate my application and may lead to dismissal. I consent to my doctor being contacted for information relevant to this application and agree to undergo a medical examination, if required. I understand that an offer of employment is subject to my application details proving correct, my references proving satisfactory to the Company and my Criminal Record Disclosure proving satisfactory to the Company.