Team Leader / Supported Living

Frontier Consulting; Dudley; On-site; GBP 23,000 - 32,000; Full time

Job summary

Frontier Consulting is seeking a Team Leader for a specialist supported living service in Dudley. You will supervise a team to deliver high-quality, person-centered care and lead on regulatory compliance across multiple sites.

The role requires Positive Behaviour Support experience and, where possible, a driver with access to a vehicle to support community activities and transport needs.

Qualifications

• Experience leading care staff in supported living.
• Positive Behaviour Support experience required.
• Driver with access to a vehicle preferred.

Responsibilities

• Ensure individual outcome and well-being with detailed support plans.
• Develop flexible activity plans and coordinate meetings.
• Assist individuals with budgeting and benefits through support plans.
• Support self-administration of medication and ensure Mental Capacity Act compliance.
• Oversee health and safety and adapt environments to individual needs.
• Recruit and develop staff, conduct inductions and supervision; drive KPIs and QA.

Skills

Leadership

Team management

Communication

Regulatory compliance

Driving licence

Job description

Join our dynamic team as a Team Leader in Supported Living, where you will play a vital role in empowering individuals to live independently and thrive within their community. This energetic position requires a passionate leader who can motivate, supervise, and support both staff and residents. You will oversee daily operations, ensure the delivery of high-quality care, and foster a positive, inclusive environment. Your leadership will make a real difference in the lives of those we serve, promoting dignity, respect, and personalized support.

This is a specialist supported living service in Dudley consisting of 3 flats, providing support for adults with learning disabilities and/or autism. They support individuals to achieve their personal goals and reach their full potential and to live wonderfully normal lives in the community and their own home.

The individuals they support include Martin. He loves to take regular trips to the local duck pond and loves to put his culinary skills to the test when baking! Other individuals they support love to take part in activities such as trips to the seaside, arts and crafts, celebrating birthdays with parties and cake and they love going pumpkin picking in October. They're also partial to a Pizza Hut order!

Every day is an adventure, where you will be supporting individuals with complex needs to have a life as independent as possible, creating memories and fulfilling dreams.

About The Role:

As a Team Leader, you will ensure the smooth day-to-day running of our service, providing support to staff and delivering high-quality, enabling care to those we support. You will assist the deputy manager in ensuring regulatory compliance. You won't be alone in this; you'll lead a team of Senior Support Workers and Support Workers, with additional support from other departments and your Locality Manager will also be on hand to support you.

This job role covers multiple sites and Positive Behaviour Support Experience is necessary. Drivers with access to a vehicle is preferred

Key responsibilities:

• Individual Outcome and Well-being: Ensure each individual has a detailed, person-centered support plan. Promote healthy lifestyles, manage risks, encourage relationships, and maintain compliance with the Health and Social Care Act.
• Activity Planning: Develop flexible activity plans for each individual, incorporating opportunities for development, new experiences, and regular engagement through meetings and reviews.
• Financial Support: Assist individuals in applying for benefits, managing finances, and ensuring proper budgeting through support plans.
• Medication Management: Support individuals in self-administering medication, facilitate regular medication reviews, and ensure adherence to the Mental Capacity Act principles.
• Accommodation and Environment: Oversee health and safety policies, ensure accessible environments tailored to individual needs, and maintain robust environmental risk assessments.
• Leadership and Team Management: Recruit and support a team through induction, training, supervision, personal development plans, and regular team meetings. Ensure the service meets key performance indicators, adheres to quality assurance frameworks, and embodies core values.