Care Team Leader

New Way Recruitment LTD; Mid Devon; On-site; GBP 21,000 - 22,000; Full time

Benefits offered by this job

Training

Career progression

Leadership impact

Paid leave

Recognition programs

Growth opportunities

Job summary

New Way Recruitment LTD is seeking an experienced Care Team Leader in the United Kingdom to lead a team of Support Workers in a specialist supported living service for adults with learning disabilities, autism and complex needs.

You will drive person-centred care, manage rotas, ensure high standards of safeguarding and work closely with the Registered Manager to improve quality and governance. This role offers development and meaningful impact on lives.

Qualifications

• Experience in supported living or adult social care.
• Team leadership or supervisory experience.
• Strong knowledge of CQC regulations and safeguarding.
• Experience supporting adults with learning disabilities, autism and/or complex needs.
• Excellent communication and leadership skills.
• Calm, compassionate and solution-focused approach.
• Willingness to participate in on-call duties.
• NVQ Level 3 in Health & Social Care (Level 4/5 desirable or willingness to work towards).

Responsibilities

• Lead and support a team of Support Workers to deliver person-centred care.
• Promote independence, dignity and positive outcomes.
• Ensure care plans and risk assessments are up to date.
• Monitor service quality through audits and continuous improvement initiatives.
• Support recruitment, inductions and performance management.
• Create rotas ensuring safe staffing and continuity of care.
• Promote positive behaviour support and person-centred approaches.
• Maintain compliance with CQC standards, safeguarding, medication management and health & safety legislation.
• Build positive relationships with families, professionals and external agencies.
• Investigate incidents, manage complaints and contribute to service improvements.
• Support the Registered Manager with governance and quality assurance.
• Lead by example, creating a positive, inclusive and values-driven culture.

Skills

Supported living

Team Leader

CQC knowledge

Leadership

Staff management

Communication

Flexibility

Education

NVQ Level 3 in Health & Social Care

Job description

Have, United Kingdom | Posted on 10/05/2026

Mixture of 12 and 8 hour shifts - to be agreed, 37.5 hours per week

Lead with Purpose. Inspire with Compassion.

Are you an experienced Senior Support Worker or Team Leader looking to take the next step in your career?

We’re recruiting for a compassionate and motivated Care Team Leader to join a specialist supported living service, leading a dedicated team that empowers adults with learning disabilities, autism and complex needs to live fulfilled, independent lives within their own homes.

This is an excellent opportunity for someone who thrives on developing others, delivering outstanding person-centred care and making a genuine difference every single day.

The Role

Working closely with the Registered Manager, you’ll lead from the front, ensuring the highest standards of care, compliance and support are consistently delivered across the service.

You’ll motivate your team, champion person-centred practices and help create an environment where both colleagues and the people you support can flourish.

Key Responsibilities

• Lead, motivate and support a team of Support Workers to deliver exceptional, person-centred care.
  
• Promote independence, choice, dignity and positive outcomes for every individual.
  
• Ensure care plans, risk assessments and support records remain accurate and up to date.
  
• Monitor service quality through audits, observations and continuous improvement initiatives.
  
• Support recruitment, inductions, supervision, coaching and performance management.
  
• Create effective rotas to ensure safe staffing and continuity of care.
  
• Promote positive behaviour support and person-centred approaches.
  
• Maintain compliance with CQC standards, safeguarding, medication management and health & safety legislation.
  
• Build positive relationships with families, professionals and external agencies.
  
• Investigate incidents, manage complaints appropriately and contribute to service improvements.
  
• Support the Registered Manager with operational performance, governance and quality assurance.
  
• Lead by example, creating a positive, inclusive and values-driven culture.
  

About You

You’ll be someone who genuinely believes great care starts with great leadership.

You’ll have:

• Experience working within supported living or adult social care.
  
• Previous experience as a Team Leader, Senior Support Worker or similar supervisory role.
  
• Strong knowledge of CQC regulations and safeguarding.
  
• Experience supporting adults with learning disabilities, autism and/or complex needs.
  
• Excellent communication and leadership skills.
  
• Confidence managing staff performance, rotas and quality standards.
  
• A calm, compassionate and solution-focused approach.
  
• Flexibility to participate in on-call duties where required.
  
• NVQ Level 3 in Health & Social Care (Level 4/5 desirable or willingness to work towards).
  

What’s On Offer

• Competitive hourly rate of £15.00 - £16.00.
  
• Ongoing training and funded professional development.
  
• Genuine career progression opportunities.
  
• Supportive and experienced management team.
  
• Paid annual leave.
  
• Recognition and reward programmes.
  
• Opportunity to shape and influence a growing service.
  
• A rewarding career where your leadership truly changes lives.