Team Leader - Sales Support

JR United Kingdom; Basildon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the technology sector seeks a dedicated Team Leader to enhance operations and drive efficiencies within the sales support team. Located in the picturesque countryside, the role offers a dynamic work environment and opportunities for professional growth. The ideal candidate will have a proven leadership background and a knack for process improvement, ensuring high service standards and effective teamwork.

Benefits

Free gym membership

Free on-site parking

Woodland walks

Qualifications

• Proven team leadership in operations, customer service, or finance.
• Analytical mindset with strong problem-solving skills.
• Highly proficient in Microsoft Office, especially Excel.

Responsibilities

• Lead the Sales Support team to ensure smooth and efficient workflows.
• Identify technical and manual process improvements companywide.
• Support staff development and enforce workplace standards.

Skills

Leadership

Problem-Solving

Analytical Mindset

Commercial Awareness

Tools

Microsoft Office

Job description

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We have a excellent opportunity for a dedicated and detail-oriented individual with a passion for technology, identifying and improving processes. Our client are based in lovely countryside offices, offering an on-site gym (with a free membership!), plenty of free onsite parking and woodland walks!

As Team Leader, you will play a crucial role in supporting the day-to-day operations of our sales support. You will work closely with the Operations Manager and Director to ensure smooth and efficient workflow, and uphold the highest standards of professionalism and confidentiality.

Role Objective

Lead the Sales Support team to maintain high service standards, improve workflows, support commercial operations, and implement meaningful process improvements. Serve as the link between support staff and senior leadership.

Key Responsibilities include;

• Supporting and overseeing our internal team processes to ensure optimum performance, identifying both technical and manual process improvements
• Maintaining and increasing business efficiencies companywide
• General Support for Reporting requirements across the business
• Support staff development and adherence to workplace standards

Candidate Profile

• Proven team leadership in operations, customer service, or finance
• Analytical mindset with strong problem-solving and commercial awareness
• Highly proficient in Microsoft Office (especially Excel)
• Experience implementing process improvements