Team Leader - Sales Support

JR United Kingdom; Chelmsford; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company located in the beautiful countryside is seeking a Team Leader for their Sales Support team. In this role, you'll oversee team processes, enhance efficiency, and act as a bridge between support staff and upper management. Ideal candidates are detail-oriented, analytical, and possess strong leadership skills, with opportunities for personal development and a vibrant work environment.

Benefits

On-site gym with free membership

Free onsite parking

Woodland walks

Qualifications

• Proven team leadership in operations, customer service, or finance.
• Experience implementing process improvements.
• Highly proficient in Microsoft Office, especially Excel.

Responsibilities

• Lead the Sales Support team to maintain high service standards.
• Support and oversee internal team processes to ensure optimum performance.
• Maintain and increase business efficiencies companywide.

Skills

Analytical mindset

Problem-solving

Commercial awareness

Team leadership

Proficiency in Microsoft Office

Tools

Microsoft Excel

Job description

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We have a excellent opportunity for a dedicated and detail-oriented individual with a passion for technology, identifying and improving processes. Our client are based in lovely countryside offices, offering an on-site gym (with a free membership!), plenty of free onsite parking and woodland walks!

As Team Leader, you will play a crucial role in supporting the day-to-day operations of our sales support. You will work closely with the Operations Manager and Director to ensure smooth and efficient workflow, and uphold the highest standards of professionalism and confidentiality.

Role Objective

Lead the Sales Support team to maintain high service standards, improve workflows, support commercial operations, and implement meaningful process improvements. Serve as the link between support staff and senior leadership.

Key Responsibilities include;

• Supporting and overseeing our internal team processes to ensure optimum performance, identifying both technical and manual process improvements
• Maintaining and increasing business efficiencies companywide
• General Support for Reporting requirements across the business
• Support staff development and adherence to workplace standards

Candidate Profile

• Proven team leadership in operations, customer service, or finance
• Analytical mindset with strong problem-solving and commercial awareness
• Highly proficient in Microsoft Office (especially Excel)
• Experience implementing process improvements