Team Leader & Performance Coach

Chopstix Group; Birmingham; On-site; GBP 26,000 - 33,000; Full time

Benefits offered by this job

Salary up to £31,500 pa

50% Employee discount

45 Hour contract

My Staff Shop discounts

Pension plan

Cycle to Work

Wellbeing support

Job summary

Chopstix is seeking an Assistant Manager to lead shifts, drive performance, and coach the team in a fast-paced restaurant environment in Birmingham. You’ll support the GM, deliver exceptional service, and help optimise operations with a hands-on leadership style.

Join a vibrant culture that values pride, teamwork and agility, offering a hybrid work model and opportunities for development within the QSRP platform.

Qualifications

• Previous leadership experience in fast-paced retail, hospitality, leisure or QSR.
• Passion for coaching, developing and motivating others to perform.
• Strong people skills and ability to build relationships.
• Customer-first mindset and ability to respond quickly to needs.
• Confident leading shifts and making decisions in a dynamic trading environment.

Responsibilities

• Lead shifts and drive performance to meet targets.
• Coach and develop team members to deliver great service.
• Support the GM in daily operations.
• Maintain high food quality, cleanliness and compliance.

Skills

Leadership experience

Coaching

People skills

Customer service focus

Decision making

Operational awareness

Communication

Team development

Job description

Chopstix is seeking an Assistant Manager to lead shifts, drive performance, and coach the team in a fast-paced restaurant environment in Birmingham. You’ll support the GM, deliver exceptional service, and help optimise operations with a hands-on leadership style.

Join a vibrant culture that values pride, teamwork and agility, offering a hybrid work model and opportunities for development within the QSRP platform.