Assistant Manager: Lead Shifts, Coach & Drive Results

QSRP group; Renfrew; Hybride; GBP 29 000 - 35 000; Plein temps

Avantages offerts par ce poste

Salary up to £32k

45 hour contract

Online discounts

Company pension

Cycle to work

Wages in advance

Incentive schemes

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Résumé du poste

Chopstix, part of QSRP group, is seeking an Assistant Manager in the UK to lead shifts, motivate the team and deliver outstanding customer service in a fast-paced environment. You will be the heartbeat of the restaurant, ensuring smooth daily operations, staff development and compliance with standards.

You should bring leadership experience in retail/hospitality/QSR, a passion for coaching, strong people skills, and a customer-first mindset.

Qualifications

• Previous leadership experience in a fast-paced retail, hospitality, leisure or QSR environment.
• A passion for coaching, developing and motivating others to perform at their best.
• Strong people skills with the ability to build positive relationships across the team.
• A customer-first mindset, creating great experiences and responding quickly to customer needs.

Responsabilités

• Lead shifts and drive performance to deliver exceptional service.
• Develop and coach the team to reach targets and maintain quality standards.
• Deliver strong results across service and sales and manage operational performance.

Connaissances

Leadership

Coaching

People skills

Customer service

Decision making

Commercial awareness

Operational standards

Delegation

Resilience

Accountability

Developing others

Communication

Team player

Values alignment

Outils

Description du poste

Chopstix, part of QSRP group, is seeking an Assistant Manager in the UK to lead shifts, motivate the team and deliver outstanding customer service in a fast-paced environment. You will be the heartbeat of the restaurant, ensuring smooth daily operations, staff development and compliance with standards.

You should bring leadership experience in retail/hospitality/QSR, a passion for coaching, strong people skills, and a customer-first mindset.