Team Leader, Housing & Support Services (Bristol)

People First; West of England; Hybrid; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Simply Health Package

Blue Light Card

Referral programme

Job summary

The Housing Network is seeking an experienced Team Leader to join our Bristol service, at a pivotal time of growth. You’ll lead a team of support professionals delivering person-centred, trauma-informed services to vulnerable residents.

You’ll supervise day-to-day operations, manage safeguarding and risk, support tenancy sustainment, and build strong links with local authorities and agencies to maximise outcomes. DBS check required; visa sponsorship not offered.

Qualifications

• Experience leading teams in homelessness or social housing.
• Experience with trauma-informed support approaches.
• Strong safeguarding and risk management experience.
• Experience in tenancy sustainment and housing management.

Responsibilities

• Leading, motivating and supporting a team of support professionals to deliver high-quality, person-centred services.
• Providing day-to-day supervision, coaching, performance support, and reflective practice for team members.
• Ensuring residents receive effective, strengths-based and trauma-informed support that promotes independence and positive outcomes.
• Maintaining oversight of safeguarding concerns, risk management, compliance, and service quality.
• Managing a small caseload of residents with complex needs and supporting them on their journey towards greater independence.
• Supporting tenancy sustainment through housing management, rent management, benefits advice, and move-on planning.
• Building strong relationships with local authorities, statutory partners, and external agencies to maximise outcomes for residents.
• Supporting contract performance and helping ensure service objectives and targets are achieved.

Skills

Team leadership

Coaching

Safeguarding

Housing management

Tenant support

Job description

The Housing Network is seeking an experienced Team Leader to join our Bristol service, at a pivotal time of growth. You’ll lead a team of support professionals delivering person-centred, trauma-informed services to vulnerable residents.

You’ll supervise day-to-day operations, manage safeguarding and risk, support tenancy sustainment, and build strong links with local authorities and agencies to maximise outcomes. DBS check required; visa sponsorship not offered.