Team Leader – Housing/Probation

Sanctuary Personnel Ltd; Swansea; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Flexible working arrangements

Enhanced maternity/paternity pay

Training and development opportunities

Simply Health Cashback Scheme

Season ticket loan

Cycle to Work and Electric Car Schemes

Wellbeing Days

Blue Light Card discounts

25 days annual leave (30 with service)

Contributory pension (matched up to 9%

Crisis Loan Scheme

Death in service (2x salary)

Critical illness insurance

Job summary

The Forward Trust is seeking a Team Leader to guide a Camau team across Dyfed Powys and Swansea. This full-time role (35 hours weekly) leads services that help men on probation secure housing, overcome barriers, and make positive life changes.

The role sits within a mission-driven organisation with strong staff support and development opportunities. Applicants should be passionate about social change, capable of managing performance and quality, and comfortable coordinating with probation and

Qualifications

• Experience leading and inspiring teams to hit targets.
• Strong ability to oversee service delivery and manage caseloads.
• Ability to collaborate with probation, prison and community partners.

Responsibilities

• Lead and coach your team to excel and meet targets.
• Oversee service delivery, manage caseloads and referrals.
• Support housing assessments and referrals to specialist services.
• Collaborate with probation, prison and community organisations to strengthen partnerships.
• Maintain accurate records, audits and reporting deadlines.
• Promote safe and effective practices by delivering high-quality support to service users.

Job description

Team Leader within Housing and Probation Dyfed Powys and Swansea UK Salary: £30,000 annually

Are you an innovative leader eager to make a meaningful impact in your career? We are on the lookout for a Team Leader to join our dynamic Camau team, covering locations across Dyfed Powys and Swansea. In this full-time role, working 35 hours per week, you will take charge of a dedicated team that empowers men on probation to secure stable accommodation, break down housing barriers, and create positive life changes. This is your chance to join The Forward Trust’s passionate team, widely recognized for its commitment to social change and its supportive work environment.

Perks and Benefits:

• Flexible working arrangements that let you tailor your schedule to fit your lifestyle.
• Enhanced maternity and paternity pay for eligible employees who have completed 26 weeks of service, along with a range of family-friendly policies designed to support you throughout every stage of family life.
• Training and development opportunities ensure you are continuously growing and thriving in your role.
• Participate in our Simply Health Cashback Scheme to take care of your health expenses.
• Consider a season ticket loan to ease your daily commute.
• Take advantage of our Cycle to Work and Electric Car Schemes for a more sustainable travel option.
• We provide 3 x Wellbeing Days annually to recharge and access to the Blue Light Card for discounts at top retailers.
• 25 days of annual leave, rising to 30 with the length of service plus bank holidays, and a contributory pension scheme with matched contributions up to 9 percent.
• We also have a Crisis Loan Scheme to provide support when you need it most.
• Death in service payment at two times annual salary.
• Critical illness insurance subject to qualifying criteria.

What you will do:

• Lead and inspire your team with enthusiasm and diligence, providing supervision, coaching, and support to help team members excel and meet their targets.
• Oversee the delivery of services, managing caseloads, allocating referrals, and ensuring all interventions meet performance and quality standards.
• Make a tangible difference by supporting housing assessments, developing action plans, and facilitating referrals to specialized services.
• Collaborate with probation, prison, and community organizations to strengthen partnerships that enhance access to housing and support services.
• Maintain high performance and quality standards, ensuring accurate records, completing audits, and meeting all reporting deadlines.
• Promote safe and effective practices by effectively managing risks and delivering high-quality support to service users.

About Us:

The Forward Trust is your gateway to a fulfilling career as we work tirelessly to break cycles of crime and addiction, giving people a chance to move forward. For over 25 years, we have been dedicated to helping people turn their lives around. Thousands have benefitted from our services, finding employment, stability, and a sense of community. We are as committed to the wellbeing of our employees as we are to our mission, and we are eager to have you on our team.

Nestled between the breathtaking landscapes of Dyfed Powys and the vibrant city life of Swansea, this role offers not only a chance to make an impact but also to experience a delightful balance of work and life. Join us in this stunning region of Wales, where your career can flourish and your adventures await.