Team Leader, Housing & Reentry Services

Forward Trust; Swansea; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Flexible working

Pension scheme

Wellbeing days

Cycle to work

Death in Service

Job summary

The Forward Trust is recruiting a Team Leader for its Camau team in Swansea. This full-time role (35 hours weekly) covers Dyfed Powys and Swansea, guiding a team to help men on probation secure and maintain housing, overcome barriers, and build a positive future.

You’ll work closely with probation, housing and community services to reduce reoffending, improve housing opportunities and deliver high-quality support. DBS checks apply.

Qualifications

• Experience of leading, supervising or supporting a team to achieve targets.
• Strong communication and relationship-building skills, with the ability to work effectively with partner agencies.
• Excellent organisational skills and the ability to manage competing priorities and deadlines.
• Experience of assessments, risk management, case management or supporting people with complex needs.
• A commitment to helping people overcome barriers, achieve housing stability and reduce reoffending.

Responsibilities

• Lead and inspire your team, providing supervision, coaching and support to help colleagues develop and achieve their targets.
• Oversee service delivery, managing caseloads, allocating referrals and ensuring interventions meet performance and quality standards.
• Make a real difference, supporting housing assessments, action plans and referrals to specialist services.
• Build strong partnerships with probation, prison teams and community organisations to improve access to housing and support.
• Monitor performance and quality, maintaining accurate records, completing audits and meeting reporting deadlines.
• Promote safe, effective practice, ensuring risks are managed appropriately and service users receive high-quality support.

Skills

Team leadership

Communication

Organisation

Relationship building

Coaching

Job description

The Forward Trust is recruiting a Team Leader for its Camau team in Swansea. This full-time role (35 hours weekly) covers Dyfed Powys and Swansea, guiding a team to help men on probation secure and maintain housing, overcome barriers, and build a positive future.

You’ll work closely with probation, housing and community services to reduce reoffending, improve housing opportunities and deliver high-quality support. DBS checks apply.