Probation Housing Team Leader

Ad Warrior Ltd; Swansea; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Simply Health Cashback Scheme

Season Ticket Loan Scheme

Cycle to work scheme

Contributory Pension Scheme

Job summary

The Forward Trust in Swansea is seeking a confident Team Leader to head the Camau team and guide men on probation toward housing stability and a positive future. The role is full-time (35 hours per week) and covers mandated locations across Dyfed Powys and Swansea.

You will lead a team, supervise staff, manage caseloads, coordinate referrals and ensure high-quality services in collaboration with probation, housing and community partners. DBS checks apply and successful candidates will be vetted.

Qualifications

• Experience leading a team to achieve targets.
• Strong communication and relationship-building with partner agencies.
• Excellent organisational skills and ability to manage priorities and deadlines.
• Experience of assessments, risk management, case management or supporting people with complex needs.

Responsibilities

• Lead and inspire your team, providing supervision, coaching and support to help colleagues develop and achieve their targets.
• Oversee service delivery, managing caseloads, allocating referrals and ensuring interventions meet performance and quality standards.
• Make a real difference, supporting housing assessments, action plans and referrals to specialist services.
• Build strong partnerships with probation, prison teams and community organisations to improve access to housing and support.
• Monitor performance and quality, maintaining accurate records, completing audits and meeting reporting deadlines.
• Promote safe, effective practice, ensuring risks are managed appropriately and service users receive high-quality support.

Skills

Team leadership

Relationship building

Organisational skills

Assessments & risk

Case management

Job description

The Forward Trust in Swansea is seeking a confident Team Leader to head the Camau team and guide men on probation toward housing stability and a positive future. The role is full-time (35 hours per week) and covers mandated locations across Dyfed Powys and Swansea.

You will lead a team, supervise staff, manage caseloads, coordinate referrals and ensure high-quality services in collaboration with probation, housing and community partners. DBS checks apply and successful candidates will be vetted.