Team Leader: Hospitality Shift Champion & Growth

SmartRecruiters, Inc.; Wirral; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution

33% brand discount

Employee assistance program

Enhanced maternity/paternity policies

Menopause friendly employer

Greene King Inns discount 50%

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts 30%

Job summary

Pub & Dining is seeking a Team Leader to lead by example, ensuring the shift runs smoothly and customers are kept happy. You will deputise for management, coordinate the team during busy periods, and maintain safety, legality and cleanliness at the bar. A positive, can-do attitude and strong English are essential.

Join a well-established pub group offering competitive salary and development opportunities within our brands, with a view to long-term career progression.

Qualifications

• Provide customers with a heartfelt and memorable experience each visit.
• Deputise for the management team and resolve issues in their absence.
• Help organise and coordinate the team during a busy shift to ensure smooth operation.
• Maintain a safe, legal, and clean bar, handling issues promptly and safely.

Responsibilities

• Lead by example to ensure the shift runs like clockwork.
• Ensure high standards of service and customer satisfaction.
• Support team development and provide on-shift guidance.

Skills

Team leadership

Customer service

Communication

Adaptability

English proficiency

Job description

Pub & Dining is seeking a Team Leader to lead by example, ensuring the shift runs smoothly and customers are kept happy. You will deputise for management, coordinate the team during busy periods, and maintain safety, legality and cleanliness at the bar. A positive, can-do attitude and strong English are essential.

Join a well-established pub group offering competitive salary and development opportunities within our brands, with a view to long-term career progression.