Front of House Leader - Elevate Guest Experience at a Pub

Stonegate Pub Company; Romford; A distancia; GBP 21.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

MiXR App 25% off food and drink forYou

Xtra Rewards

VIP entry to our Pubs and Bars

Discounts at David Lloyd and PureGym

Stream - Early access to earned wages

Descripción de la vacante

Stonegate Group's Fatling in Hornchurch is seeking an experienced Front of House Team Leader to drive guest experience and lead a busy pub team. You will work with the management team to deliver outstanding service and maintain consistent standards across peak hours.

You’ll foster a warm, welcoming environment for every guest, oversee daily operations, and mentor team members to excel in service, cash handling, and safety.

Formación

• Experience leading Front of House teams in a pub/bar setting.
• Strong customer service focus and ability to motivate staff.
• Eligible to work in the UK (18+ for alcohol service).

Responsabilidades

• Lead and motivate the Front of House team to deliver excellent guest experiences.
• Coordinate smooth everyday operations with the management team.
• Create a warm, welcoming environment across the pub floor.

Conocimientos

Team leadership

Guest service

Operations coordination

Descripción del empleo

Stonegate Group's Fatling in Hornchurch is seeking an experienced Front of House Team Leader to drive guest experience and lead a busy pub team. You will work with the management team to deliver outstanding service and maintain consistent standards across peak hours.

You’ll foster a warm, welcoming environment for every guest, oversee daily operations, and mentor team members to excel in service, cash handling, and safety.