Team Leader - Division of Medicine

Doncaster & Bassetlaw Teaching Hospitals NHS FT; Doncaster; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS Pension Scheme

Generous holiday entitlement

Health and wellbeing support

NHS Car Lease schemes

Discounts on restaurants and shopping

Job summary

Doncaster & Bassetlaw Teaching Hospitals NHS FT in Doncaster is seeking a Team Leader for the Division of Medicine. You will manage the day-to-day administration teams, support appraisals, leave, sickness, and HR policy adherence, while driving service improvement in a busy environment.

The role requires strong leadership, excellent communication, and the ability to motivate staff to deliver high-quality, right-first-time administrative services across the division.

Qualifications

• Experience and knowledge of a range of administrative policies and management information systems
• Experience of data quality management and awareness of 'Right First Time'
• Experience of working in a pressured busy environment with supervisory responsibilities
• Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills

Responsibilities

• Promoting data quality processes and a right first time approach
• Day-to-day line management of administration staff including receptionists, ward clerks and divisional secretaries
• Motivate colleagues and champion service improvement for the division

Skills

Team leadership

Data quality management

Staff supervision

Policy adherence

MS Word

Excel

Education

GCSEs English & Maths

RSA III or NVQ III

Tools

MS Word

Excel

Outlook

Job description

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Team Leader - Division of Medicine

The closing date is 23 November 2026

An exciting opportunity has arisen to join the Division of Medicine Management Team as a Team Leader.

The successful candidate will provide a vital and dynamic team leading role within the Division of Medicine.

You will manage and develop a responsive administration service having responsibility for the day to day management of the Medicine administrative teams, including annual appraisals, annual leave, sickness management and adherence to Trust HR policies and procedures.

The successful candidate will be enthusiastic about the challenges of a busy working and constantly changing environment, with the ability to remain calm under pressure and to achieve strict deadlines. You will be a highly motivated individual, with the ability to motivate and influence others, suggest and implement ideas to improve team performance and efficiency and will have excellent communication skills.

Main duties of the job

Promoting data quality processes and a right first time approach

Responsible for day to day line management of administration staff including receptionists, ward clerks and divisional secretaries to include but not limited to: approving timesheets, recruitment and selection, to ensure working environments comply with health & safety legislation, staff inductions, annual leave, rota management and general day to day staff management as needed.

To motivate colleagues and champion service improvement for the division.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:

• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.

Certificate of sponsorship

Please note that from 9th April2025, band 2 & 3 entry roles are no longer eligible for sponsorship.

Person Specification

Knowledge and Experience

• Experience and knowledge of a range of administrative and organisational policies and management information systems
• Experience of data quality management and awareness of 'Right First Time'
• Experience of working in a pressured busy environment with supervisory responsibilities
• Ability to work to and promote Standard operating procedures / performance targets
• Demonstrable working knowledge of Microsoft packages including Word and Excel
• Supervisory or management experience
• Previous RTT / PTL Validation and management experience
• Previous waiting list experience

Qualifications & Training

• Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification or relevant experience
• RSA III or NVQ III or suitable equivalent level administrative / supervisory qualification
• Proven competence in using admin and clinical systems e.g. PAS/ MS Word / Excel / Outlook with excellent typing / keyboard skills

Personal Attributes

• Ability to deal calmly and diplomatically with a range of personalities and situations
• Team Player with a professional approach to work and colleagues; able to develop good working relationships
• Logical thinker, who is confident to share views
• Proactive, self-motivated and with a positive approach to work
• Flexible and adaptable, able to take direction and instruction from others
• Proposes and delivers necessary changes in processes and procedures to ensure processes are efficient and effective
• Demonstrable ability to prioritise
• A methodical and organised approach to work
• Ability to work under pressure to meet tight deadlines in a busy environment
• Experience of managing teams of staff
• Customer care experience or qualification
• Handling difficult situations training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

£28,392 to £31,157 a yearPro Rata Per Annum