Team Leader, Commercial Insurance & Growth

PIB Group; Hemel Hempstead; Remote; GBP 42,000 - 62,000; Full time

Job summary

PIB Group is seeking a Team Leader in Gloucester to manage a team of client-facing insurance professionals, combining hands-on client work with people leadership to deliver a compliant, high-quality service to commercial clients.

You will coach and develop the team, support new business, income and retention targets, and oversee workload allocation while driving improvements in sales processes and cross-department collaboration to ensure regulatory compliance and profitability.

Qualifications

• Experience in commercial insurance.
• Knowledge of FSA requirements and standards.
• Excellent communication and customer service skills.
• Previous team leader experience is desirable.
• Ability to coach, mentor and lead by example.

Responsibilities

• Lead and develop a team of client-facing insurance professionals.
• Drive performance, income and retention targets.
• Oversee day-to-day workflow and team operations.
• Provide technical and operational guidance on commercial insurance products.
• Identify opportunities to improve sales processes and cross-sell within client base.
• Conduct regular 1:1s and performance reviews.

Skills

Commercial Insurance

FS A requirements

Client service

Team leadership

Coaching & mentoring

Acturis

Insurer Extranet

Tools

Acturis

Insurer Extranet Platforms

Job description

PIB Group is seeking a Team Leader in Gloucester to manage a team of client-facing insurance professionals, combining hands-on client work with people leadership to deliver a compliant, high-quality service to commercial clients.

You will coach and develop the team, support new business, income and retention targets, and oversee workload allocation while driving improvements in sales processes and cross-department collaboration to ensure regulatory compliance and profitability.