Team Leader - Chessington KT9

Kingston Upon Thames; Kingston upon Thames; On-site; GBP 31,000 - 32,000; Full time

Benefits offered by this job

30 days holiday

Annual discretionary bonus

Employee discount

Pension scheme

Free onsite gym

Cycle to Work

Employee Assistance Programme

Refer a Friend incentive

Free lunch

Enhanced parental leave

Mental Health support

Training and development

Job summary

Kingston Upon Thames in Chessington (KT9) is seeking a Team Leader to manage a team in a fast-paced environment. You will lead day-to-day operations, allocate tasks, monitor KPIs and provide coaching to develop individual and team performance.

The role requires previous leadership experience in warehouses/logistics, strong communication skills, and a proactive, detail-oriented mindset. The position runs 35 hours per week, Monday to Friday, with occasional peak-period overtime and weekend work as

Qualifications

• Previous Team Leader, Supervisor or similar leadership experience
• Experience working within a warehouse, logistics, retail or similar fast-paced environment
• Strong leadership and communication skills
• The ability to motivate and develop a team
• Good organisational and problem-solving skills
• Excellent attention to detail
• The ability to remain calm and effective under pressure
• A positive and professional attitude
• A flexible and adaptable approach
• Good IT skills, including Excel, Word and PowerPoint
• Experience with warehouse management systems or stock management systems would be advantageous

Responsibilities

• Lead, motivate and manage a team on a day-to-day basis
• Allocate tasks and ensure work is completed efficiently and accurately
• Monitor team productivity and performance against KPIs
• Provide guidance, coaching and constructive feedback
• Conduct regular team 1:1s and support employee development
• Ensure agreed service levels and productivity targets are achieved
• Investigate and resolve discrepancies or operational issues
• Identify opportunities to improve processes and efficiency
• Work closely with other departments to ensure smooth day-to-day operations
• Ensure company procedures and standards are followed
• Maintain a positive, professional and inclusive working environment
• Lead by example and support the team during busy periods

Job description

responsible for supporting and managing a team, ensuring that daily operations run smoothly and that productivity, accuracy and service levels are maintained. You will have a hands-on approach to leadership, providing clear direction and support to your team while helping them achieve their individual and team targets.

Key Responsibilities

• Lead, motivate and manage a team on a day-to-day basis
• Allocate tasks and ensure work is completed efficiently and accurately
• Monitor team productivity and performance against KPIs
• Provide guidance, coaching and constructive feedback
• Conduct regular team 1:1s and support employee development
• Ensure agreed service levels and productivity targets are achieved
• Investigate and resolve discrepancies or operational issues
• Identify opportunities to improve processes and efficiency
• Work closely with other departments to ensure smooth day-to-day operations
• Ensure company procedures and standards are followed
• Maintain a positive, professional and inclusive working environment
• Lead by example and support the team during busy periods

About You

• Previous Team Leader, Supervisor or similar leadership experience
• Experience working within a warehouse, logistics, retail or similar fast-paced environment
• Strong leadership and communication skills
• The ability to motivate and develop a team
• Good organisational and problem-solving skills
• Excellent attention to detail
• The ability to remain calm and effective under pressure
• A positive and professional attitude
• A flexible and adaptable approach
• Good IT skills, including Excel, Word and PowerPoint
• Experience with warehouse management systems or stock management systems would be advantageous

Benefits

• 30 days' holiday including bank holidays, increasing with length of service
• Annual discretionary profit-related bonus scheme
• Employee discount
• Pension scheme
• Free onsite gym
• Cycle to Work scheme
• Employee Assistance Programme
• Refer a Friend incentive Quarterly
• free lunch
• Enhanced maternity, paternity, adoption and shared parental leave
• Mental Health First Aider support
• Training and development opportunities

Shift Pattern

There are two shift options available: Rotating AM/PM - £31,031 per annum 1 week AM / 1 week PM AM: 6:45am - 2:45pm PM: 2:45pm - 10:45pm Thursday PM: 2:30pm - 10:30pm PM Shift Only - £31,431 per annum PM: 2:45pm - 10:45pm Thursday: 2:30pm - 10:30pm Both options are 35 hours per week, Monday to Friday. The successful candidate will need to be flexible during peak periods, when occasional weekend working may be required.

Location

Chessington KT9

Salary

Rotating AM/PM - £31,031 per annum

PM Shift Only - £31,431 per annum

Contract

Full-time Permanent, 35 hours per week, Monday to Friday.

The Role As a Team Leader, you will be