Team Leader - Carrick

Henderson Group; Carrickfergus; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Great benefits

Job summary

Henderson Group operates as Northern Ireland’s leading food service provider, with EUROSPAR Carrick Milestone store in Carrickfergus. You will help lead the store team to deliver a superior shopping experience and align with our values and customer-first approach.

Reporting to the Assistant/Store Manager, you will be hands-on, flexible for opening, closing and weekend shifts, and work 42.5 hours per week. A positive, proactive leadership style is essential to inspire the team and support local

Qualifications

• Minimum 18 years old with previous store retail experience, including supervisory duties.
• Strong listening and communication skills with customers and team members.
• Target-driven with focus on continuous improvement.
• Inspires others to deliver excellent customer service.

Responsibilities

• Lead the store team to follow store policies, standards and practices.
• Take responsibility for the store in the absence of other leaders (keyholder role).
• Be a positive role model and uphold our values of Ambition, Customer First, Teamwork and Integrity.
• Train, manage workload, and stay hands-on to ensure resources are in the right place at the right time to deliver a great customer experience.
• Support the Store Manager to maximise store performance and priorities.
• Promote and get involved in community initiatives with the team.
• May be required to cover the Post Office when required.

Skills

Customer communication

Supervisory experience

Team motivation

Flexibility

Job description

Team Leader

£14.83 per hour & great benefits.

Full-time position available at 42.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:00am to midnight, with a degree of flexibility required. Please note, availability to cover opening, closing and weekend shifts will be expected.

EUROSPAR Carrick Milestone, 26 Middle Road, Carrickfergus, BT389DN

Who are we?

At Henderson Group, we are proud to be Northern Ireland’s leading food service provider. Our group encompasses Henderson Wholesale, Henderson Foodservice, Henderson Retail and Henderson Group Property. We employ over 6,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2025.

We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.

A look into the role

Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’ expectations and makes a difference in the local community.

AsTeam Leaderyou will:

• Alongside the Assistant Manager and/or Store Manager - leading the store team to follow store policies, standards and practices.
• Taking responsibility for the store in the absence of other leaders (includes keyholder responsibility).
• Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork and Integrity.
• Train, manage the workload and support your team, whilst being hands on in store - ensuring you work together to achieve the right resources in the right place at the right time to deliver the best customer experience.
• Support the Store Manager to maximise store performance which includes understanding and implementing the store plan and priorities.
• Alongside the store team, actively promote and get involved in initiatives to support the local community.
• You may be required to cover the Post Office when required as part of this role.

Skills for Success

Joining us asTeam Leader,theminimum criteriayou’ll need is:

• You must be aged 18 years or over (for store legislative requirements) along with previous store retail experience, of which at least 6 months have been at a supervisory level leading a team of people in a customer-focused environment.
• A natural ability to listen, interact and communicate with customers and team members.
• Target driven to help to store achieve their business plans/priorities and be focused on continuous improvement.
• Be able to inspire everyone to do their best for each other and the customer.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition- We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First- We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork- We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity- We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. In the last year Henderson group staff and retail stores raised over £1 million for charity partners.

We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include market competitive salary, employee assistance programme, social club, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working Hours

Full-time position available at 42.5 hours per week, working within the opening hours of the store, Monday to Sunday, 6:00am to midnight, with a degree of flexibility required. Please note, availability to cover opening, closing and weekend shifts will be expected.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT [phone] [e-mail]