Team Leader (Care at Home)

Solihull's Real PCS Ltd; Metropolitan Borough of Solihull; On-site; GBP 30,000 - 40,000; Full time

Job summary

Solihull’s Real PCS Ltd is seeking a dedicated Team Leader to support day-to-day operations of our care service, ensuring safe, person-centred care for clients in their homes and communities. You will work with the Registered Manager to uphold high standards and develop the staff team.

This role is ideal for an experienced Senior Carer, Care Coordinator, or Team Leader looking to progress in a supportive environment where safeguarding, dignity, and independence are prioritised.

Qualifications

• Experience as Senior Carer, Care Coordinator, or Team Leader.
• Strong people leadership and mentoring skills.
• Knowledge of safeguarding, dignity, and person-centred care standards.

Responsibilities

• Lead and support care staff on a day-to-day basis.
• Promote high-quality, person-centred care and support.
• Conduct spot checks, observations, and quality monitoring.
• Support care planning, risk assessments, and reviews.
• Assist with staff supervision, mentoring, and training.
• Ensure accurate record keeping and compliance with company policies.
• Liaise with families, healthcare professionals, and external agencies.
• Participate in the on-call rota where required.
• Depose for the Registered Manager when necessary.
• Promote safeguarding, dignity, choice and independence for all service users.

Job description

At Solihull’s Real PCS Ltd, we are committed to delivering high-quality, person-centred care that enables people to live independently and safely within their own homes and communities. We are now looking for a dedicated and compassionate Team Leader to join our growing team and help us continue to grow and develop the business while ensuring we continue to deliver Real Person-Centred Care and Support services.

The Role

As a Team Leader, you will play a key role in supporting the day-to-day running of the service, leading and motivating care staff, and ensuring our clients receive safe, effective, and person-centred care.

You will work closely with the Registered Manager to maintain high standards of care, promote best practice, and support the development of the staff team.

This is an excellent opportunity for an experienced Senior Carer, Care Coordinator, or a Team Leader looking to progress their career within a supportive and rewarding environment.

Key Responsibilities

• Lead and support care staff on a day-to-day basis
• Promote high-quality, person-centred care and support
• Conduct spot checks, observations, and quality monitoring
• Support care planning, risk assessments, and reviews
• Assist with staff supervision, mentoring, and training
• Ensure accurate record keeping and compliance with company policies
• Liaise with families, healthcare professionals, and external agencies
• Participate in the on-call rota where required
• Deputise for the Registered Manager when necessary
• Promote safeguarding, dignity, choice, and independence for all service users